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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Fab so far

Got lots of recommendations very happy so far Reviewed on: 15th September 2020

Great service!

I researched insurance companies for my labradoodle, I contacted BoughtByMany about a couple of queries who put my mind at ease. I have unfortunately had to claim against my policy and, even through these unprecedented times, I was kept up-to-date with my claim and it was settled well within the timescale. Have recommended to friends and family. Reviewed on: 15th September 2020

Fantastic Insurance with added benefits for your pooch

Customer journey online was super easy/friendly to use and the payment per month is reasonably & competitive. I have already used your free Vet consultation service with your partner which I loved and have also bought food from your partner tails.com. It was great to get a voucher for this through my insurance. Thank you Reviewed on: 15th September 2020

Great insurance company couldnt fault

We have had an excellent customer service experience so far with Bought By Many. Love the FirstVet addition on our policy where we have 24/7 access to vet advice. Highly recommend! Reviewed on: 15th September 2020

All round excellent service

This is my second year with the insurer and this year it has been worth every penny. I have used the online vet service as a guide weather I need to take the dog to the vet. When I have needed to make a claim I have called and they have processed with ease. Emails and texts have been received keeping me updated. The second claim I processed this on line and again was very straight forward. They deal direct with the vet obtaining bills and there is nothing else for you to do! Money is received promptly. You can view your claim online as well. Staff are very helpful if you need to call. Great service. Reviewed on: 15th September 2020

So simple to sign up .

very efficient, and there always support or an online vet if you have questions. Bought by many is widely accepted, competitive priced and great ! I recommended it to many people who are delighted ! Reviewed on: 15th September 2020

Good value cover

When my puppy fell seriously ill not long after purchasing a policy Bought by Many took the worry of treatment costs away from us. Definitely recommend Reviewed on: 15th September 2020

Easy claim process - quick settlement

We take out pet insurance in the hope we will never need to claim on it. After what was probably a fight one of cats developed an abscess. This was treated by the vet but it was not healing so it needed an operation to clean it out. All traumatic but the BBM online claim process was very straightforward even though it was the first time I have used it. I then received texts and emails to keep me informed with the progress of the claim and it was settled in a couple of weeks. So I am pleased to leave a positive review from this positive experience. Reviewed on: 15th September 2020

Great experience so far!

Clear, easily digestible rates and cover explanations. Love the cash-back option too! Not had to use it yet but so far so perfect! Reviewed on: 15th September 2020

Already recommend to everyone I know!

Really impressed with bought by many pet insurance. The initial process was easy, communication great and I love the access to free vet advice. I’ve used them for coming up to two years and will be renewing again. The cash back for no claims is also a great option. Best pet insurance I’ve ever had Reviewed on: 15th September 2020

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