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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Flexible cover AND unlimited video-vet appointments

5
I shopped around a lot and found that Many Pets offers the best level of cover (any condition is covered for life, not upto a limit), but with various options to decrease the premium by increasing the excess, so it's less of a compromise between level of cover and cost. I chose one that's a little more per month but you get 20% back annually if you don't claim - that works for us as we'd only claim for something major. The best benefit is unlimited free video vet appointments. Especially when we were new dog parents, this was invaluable in checking out cuts, upset tummies etc, without the inconvenience and cost of a vet's appointment. Reviewed on: 2nd October 2024

Scooby needed emergency treatment many pets dealt wi...

5
Scooby needed emergency treatment many pets dealt with my claim without a drama Reviewed on: 2nd October 2024

PROFESSIONAL PET CARE

5
PROFESSIONAL FRIENDLY PET CARE SERVICE. PROMPT AND EFFICIENT IN HANDLING CLAIMS AND COMMUNICATION WITH VET PRACTICE. THIS EASES THE STRESS OF DEALING WITH MY PET DOG'S COMPLICATED CONDITIONS. I AM HAPPY TO RECOMMEND 'MANY PETS' TO FRIENDS AND FAMILY. Reviewed on: 2nd October 2024

Never needed to use the services, thankfully.

5
Never needed to use the services, thankfully. But glad I have them to fall back on if required. A bit like fire insurance, nobody wants a fire but still need to be prepared. Hope for the best and prepare for the worst. Reviewed on: 2nd October 2024

Very helpful and the claim service is very quick and...

5
Very helpful and the claim service is very quick and reliable Reviewed on: 2nd October 2024

Great company

5
Im on my second year with manypets having a big clumbsy pup its there for security Only spoken to them once on renewal as I received different prices easily sorted and as I didn't claim that year I got some money back no problem. Plus you get lots off added benefits, I utilised the free vet on there easy to make an appointment great advise received unfortunately still needed the vets but will use that again. Reviewed on: 2nd October 2024

Cooper the Retriever

5
Cooper was very ill after eating something he shouldn’t. Vet bill was handled unbelievably quick by ManyPets could not have asked for more Reviewed on: 2nd October 2024

Fantastic service from Manypets

5
We have used many pets for almost 2 years and have not had any issues with their service. They are more than helpful and make the claims process extremely simple Reviewed on: 2nd October 2024

Happy with manypets insurance...

5
Happy with manypets insurance for our dog, any time I spoke to the customer service or claim team, they're very polite and willing to help with any questions I had. The only downside for us, this is a bit of an expensive pet insurance though we don't mind paying the extra knowing our pet is safe with manyptes. Thank you all for your support t date. Reviewed on: 2nd October 2024

Great customer service.

5
Great customer service. Love the once a year excess Reviewed on: 2nd October 2024