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Melton Building Society: Mortgages reviews

4.55
Based on 296 reviews, last reviewed 6th Dec 2024
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Latest highest rating:

5

Very helpful and informative staff - offered the bes... Very helpful and informative staff - offered the best mortgage suitable for me Reviewed on: 24th September 2024
Marion G's avatar
Marion G

Latest lowest rating:

2

In 5 years of having a mortgage with The Melton have... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You h... Read more Reviewed on: 6th December 2024
Craig W's avatar
Craig W

About this product

Finding the right mortgage product can be a complicated process, but we want to make this easier for you. We collect the Melton Building Society mortgage reviews to help your decision-making process.

The Melton Building Society is a mutual organisation that offers a range of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of the product. If you’re unsure or need any other assistance, always consult the lender or an independent advisor.

Are you interested in Melton Building Society mortgages? Find out what existing mortgage holders have to say about the lender and its products by reading our reviews. Learn which mortgage products they have and how satisfied they are so far. Learn more about the application process and how smoothly it ran. Find out if they would recommend the lender to family and friends. All of this and more can be found in our Melton Building Society mortgage reviews.

Have you had experience with Melton Building Society mortgages? Write a review on Smart Money People to help others just like you secure their new home. Tell us why you chose this lender and if you’ve been satisfied with your decision. How did you find the application process: was it easy to understand? Share any experience you’ve had with the customer service team. Would you recommend the lender to family and friends? Write a review for the Melton Building Society mortgages today.

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Melton Building Society Mortgages reviews (296)

Friendly,Professional and understanding

5
So, I don’t normally do reviews but on this occasion its a no brainer….my partner and i have consulted with Melton (Angie) on them assisting us in financing our new build…were taken back on the level of service and total explanation of their products required…and further to this it was all undertaken in a friendly and open way…with complete respect to ourselves as customers….Melton in our opinion you go to top of list in overall experience. Reviewed on: 6th July 2022
Reply from Melton Building Society Hearing feedback like this makes us very proud, thank you Rene! Response date: 7th July 2022
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Melton Building Society

Mortgage Intermediary - Product switch

5
Spoke to Billy on this matter and he was helpful and efficient. If only all lenders were like this. Well done Reviewed on: 5th July 2022
Reply from Melton Building Society Hi Charlie, we're delighted to hear this, thank you! Response date: 6th July 2022
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Melton Building Society

Remortgage

4
Great service from Billy Dexter on our remortgage. Easy to understand instructions provided with efficient service. Melton have provided us good service for many years. Reviewed on: 30th June 2022
Reply from Melton Building Society Hello Sam, we are delighted to have helped, long may it continue! Response date: 6th July 2022
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Melton Building Society

Terrible Service

1
Never call you back, take forever to look at paperwork. Expect you to jump through hoops for a mortgage, not a great experience at all :( Reviewed on: 30th June 2022
Reply from Melton Building Society Hi Ally, we are sorry to hear this feedback. We are currently experiencing one of our busiest periods for some time. Please feel free to email [email protected] with more information and we'll arrange for someone to contact you to discuss this issue further. Response date: 6th July 2022
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Melton Building Society

Melton Building Society Branch Review

3
We liked the offset facility, convenience of a local branch. The society was unwilling to support us with our holiday let purchase and remortgage, the mortgage advise service has worsened considerably in the last 10 yrs Reviewed on: 30th June 2022

Melton Building Society Branch Review

5
Easy and straightforward, great service Reviewed on: 30th June 2022

The service is shocking and the issues never seem to end. I would never recommend this lender and would tell other potential customers to avoid them

1
Problem after problem with my custom build mortgage and despite now completing on the purchase of the land, the issues continue. I can never get hold of the mortgage team, it's caused nothing but stress, inconvenience and extra cost. It's had a massive impact on my well being and my finances and I wish I had never used them as a lender. Reviewed on: 30th June 2022
Reply from Melton Building Society Thank you for taking the time to bring this to our attention, in order for us to help resolve your issues raised, please email [email protected] so we can arrange for someone to contact you. Response date: 6th July 2022
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Melton Building Society

Great service

5
Thank you MMBS and Billy in particular. Fast and friendly service. I have used MMBS for years and will continue to do so! Thanks again Reviewed on: 29th June 2022
Reply from Melton Building Society It's great to hear this feedback, thanks Anthony! Response date: 5th July 2022
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Melton Building Society

Personal service from human beings

5
I’ve had mortgages with MMBS for over 20 years and have always appreciated their combination of personal customer service and non-profit ethos. The latest interaction has been a re-mortgage as one discounted deal ended and I switched to a fixed rate. We accomplished this in less than 48 hours and no fuss. Special shout-out to Billy in the Mortgage Retentions Team who helped make the process smooth, easy and - dare I say it? - even enjoyable. :) Reviewed on: 28th June 2022
Reply from Melton Building Society We are so grateful for these kind words, thanks Roz! Response date: 5th July 2022
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Melton Building Society

First Class Angie Evans @ Melton Building Society.

5
As an existing mortgage customer with the Melton, the Melton was our first point of call to discuss our revised mortgage needs embarking on a self build project. Angie Evans handled our case and was very professional, helpful and understanding of our requirements. Angie found the perfect solution to our needs and carried it through effortlessly, very much appreciated. Reviewed on: 23rd June 2022
Reply from Melton Building Society We are delighted to have helped, thanks Andy! Response date: 5th July 2022
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Melton Building Society

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