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Melton Building Society: Mortgages reviews

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4.55
Based on 296 reviews, last reviewed 6th Dec 2024
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Latest highest rating:

5

Very helpful and informative staff - offered the bes... Very helpful and informative staff - offered the best mortgage suitable for me Reviewed on: 24th September 2024
Marion G's avatar
Marion G

Latest lowest rating:

2

In 5 years of having a mortgage with The Melton have... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You h... Read more Reviewed on: 6th December 2024
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Craig W
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Melton Building Society Mortgages reviews (296)

Melton Building Society Branch Review

5
Very quick response to phone calls. Well trained staff and very polite. Best company that I have dealt with by far. Well done. Reviewed on: 31st January 2022
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Verified Member

Melton Building Society Branch Review

5
Always helpful and clear. Good competitive rates. Reviewed on: 31st January 2022
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
Always excellent customer service, very happy with products over the years reccomended to friends over the years Reviewed on: 31st January 2022
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Verified Member

Melton Building Society Branch Review

5
Easy bank to deal, Easy to contact the bank and speak to an adviser Reviewed on: 31st January 2022
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Verified Member

Brilliant Service from The Melton

5
I have loved having mortgages with The Melton - whenever I have needed to speak with someone, it's been SO easy to get through - no long waits - no being on hold listening to music for ages, and the service has been great. Everyone has been so helpful and friendly and explained things patiently and with clarity. So impressed. Reviewed on: 26th January 2022
Helen McGee's avatar
Helen McGee
Reply from Melton Building Society Always lovely to hear great feedback. Thank you for taking the time to do this for us. Response date: 26th January 2022
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Melton Building Society

Personal Service

5
The staff at the MMBS are simply wonderful, very helpful, courteous and personable. The process can sometimes appear somewhat elongated but this is to ensure that everything is done correctly and with your best interests at the heart of all that is done. The MMBS is indeed a family not like the big banks and other Building Societies. Reviewed on: 15th November 2021
Jim Shaw's avatar
Jim Shaw
Reply from Melton Building Society Thank you for this feedback. I will make sure it is fed back to the team. Response date: 14th December 2021
Melton Building Society's avatar
Melton Building Society

Mortgage

5
Whenever I speak to staff at The Melton I am dealt with in a polite and professional manner Reviewed on: 12th November 2021
David Scarborough's avatar
David Scarborough
Reply from Melton Building Society Thank you for taking the time to leave us this wonderful feedback. I will ensure it is fed back to the team. Response date: 14th December 2021
Melton Building Society's avatar
Melton Building Society

Further Advance

5
I have been with the MMBS for a number of years and have found everyone that I have dealt with to be very helpful, informative & professional.I have just been dealing with Angie Evens who has continued with this great service . Reviewed on: 9th November 2021
Simon Dunkley's avatar
Simon Dunkley
Reply from Melton Building Society Great feedback, many thanks for this :-) Response date: 14th December 2021
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Melton Building Society

Good prducts available

5
Easy to renew my existing morgage Reviewed on: 2nd November 2021
Colin Harris's avatar
Colin Harris
Reply from Melton Building Society We would just like to thank you for submitting your feedback. We take all feedback seriously and ensure that it is fed back to the rest of the team. Response date: 9th November 2021
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Melton Building Society

Wonderful service

5
Remortgaged with MBS going on 4 years ago after being recommended to them by an IFA. Ours was not a straight forward application but it was handled efficiently throughout. A enjoyable personal service that is rate to find these days. Then in less than 3 years we were offered an even better deal by MBS which we took up. A great company to deal with. They demonstrate that they really do care about their customers and consider all of us as equally important. A relatively small mutual company yes but one that knocks spots off many larger companies when it comes to customer service. They excel at it. Reviewed on: 2nd November 2021
Christopher Evans's avatar
Christopher Evans
Reply from Melton Building Society Thank you so much for taking the time to submit this feedback. This has been communicated to the rest of the team. Response date: 9th November 2021
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Melton Building Society

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