Smart Money People Logo
Share this page
Link copied

Melton Building Society: Mortgages reviews

View other Melton Building Society products
4.55
Based on 296 reviews, last reviewed 6th Dec 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
6%

Latest highest rating:

5

Very helpful and informative staff - offered the bes... Very helpful and informative staff - offered the best mortgage suitable for me Reviewed on: 24th September 2024
Marion G's avatar
Marion G

Latest lowest rating:

2

In 5 years of having a mortgage with The Melton have... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You h... Read more Reviewed on: 6th December 2024
Craig W's avatar
Craig W
Read all reviews Write a review

About this product

Review Melton Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Melton Building Society Mortgages reviews (296)

The Melton Building Society Branch Review

5
Only people willing to help at the time, so very grateful. Reviewed on: 4th March 2022
Verified Member's avatar
Verified Member

I feel as if I am their only customer.

5
Ever felt like you are a number rather than a person. Well The Melton treat you as though you are their only customer - very comforting Reviewed on: 21st February 2022
Mark Snell's avatar
Mark Snell

Good, old fashioned service

5
I have had my mortgage with Melton for six years. The whole experience has been a positive one, from setting up to now. The best bit is being able to speak to someone on the phone who is able to deal with your query efficiently without being put on hold! Reviewed on: 18th February 2022
Susan Vale's avatar
Susan Vale

The Melton Building Society Branch Review

5
The type of mortgage/ offset offered friendly service Reviewed on: 15th February 2022
Verified Member's avatar
Verified Member

The Melton Building Society Branch Review

5
Competitive interest rate, ability to vary payments Reviewed on: 14th February 2022
Verified Member's avatar
Verified Member

The Melton Building Society Branch Review

5
The type of mortgage/ offset offered friendly service Reviewed on: 10th February 2022
Verified Member's avatar
Verified Member

Excellent resolution to an issue

5
I came up against an issue with an agreed overpayment to my mortgage. My first interactions left me feeling that I was caught in a 'computer says no' scenario. However Caitlin inadvertently got involved and swiftly understood the issue and resolved it almost instantly. For this she gets 6 out of 5 stars. On top of that, she was brilliant to deal with, very knowledgable, able to get to the root cause instantly, solution focused, empathetic and constructive. You can't ask for more from your customer facing team. Reviewed on: 2nd February 2022
Emma's avatar
Emma

Melton Building Society Branch Review

4
Service in Oakham branch is excellent, staff lovely. Mortgage service less positive. Reviewed on: 31st January 2022
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
They do what they say on the tin Reviewed on: 31st January 2022
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
Always treated with kindness and respect. Reviewed on: 31st January 2022
Verified Member's avatar
Verified Member

Do you have a different Melton Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Melton Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill