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Melton Building Society: Mortgages reviews

4.54
Based on 296 reviews, last reviewed 6th Dec 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
10%
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3%
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1%
See only 1 star reviews
6%

Latest highest rating:

5

Very helpful and informative staff - offered the bes... Very helpful and informative staff - offered the best mortgage suitable for me Reviewed on: 24th September 2024
Marion G's avatar
Marion G

Latest lowest rating:

2

In 5 years of having a mortgage with The Melton have... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You h... Read more Reviewed on: 6th December 2024
Craig W's avatar
Craig W

About this product

Finding the right mortgage product can be a complicated process, but we want to make this easier for you. We collect the Melton Building Society mortgage reviews to help your decision-making process.

The Melton Building Society is a mutual organisation that offers a range of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of the product. If you’re unsure or need any other assistance, always consult the lender or an independent advisor.

Are you interested in Melton Building Society mortgages? Find out what existing mortgage holders have to say about the lender and its products by reading our reviews. Learn which mortgage products they have and how satisfied they are so far. Learn more about the application process and how smoothly it ran. Find out if they would recommend the lender to family and friends. All of this and more can be found in our Melton Building Society mortgage reviews.

Have you had experience with Melton Building Society mortgages? Write a review on Smart Money People to help others just like you secure their new home. Tell us why you chose this lender and if you’ve been satisfied with your decision. How did you find the application process: was it easy to understand? Share any experience you’ve had with the customer service team. Would you recommend the lender to family and friends? Write a review for the Melton Building Society mortgages today.

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Melton Building Society Mortgages reviews (296)

Communication and Accessibility

5
It is refreshing as well as helpful to be able to pick up a phone and speak to courteous, well informed staff. I have found communication with The Melton to be outstanding. Where necessary matters are clarified by email and in all cases matters are dealt with promptly. My experience is notable and the organisation has been very impressive. Reviewed on: 10th June 2023
Reply from Melton Building Society Delighted to hear this. Thanks Les! Response date: 14th June 2023
Melton Building Society's avatar
Melton Building Society

Melton Building Society Branch Review

5
The speed of the decision to approve my application was good, and the confidence shown in my ability to pay. Nothing really disappointed me as a new customer. Reviewed on: 31st May 2023

Melton Building Society Branch Review

5
Very friendly and very efficient service. No problems or complaints whatsoever. Very knowledgeable and helpful too. Reviewed on: 31st May 2023

Melton Building Society Branch Review

5
Smooth, competitive, ethos and values good. Reviewed on: 25th May 2023

Melton Building Society Branch Review

5
We have been with you throughout the full term of our mortgage and now own our house, in the early days it was much easier to call and speak to someone but you have obviously grown and now its harder. Reviewed on: 17th May 2023

Melton Building Society Branch Review

4
Response times to queries were sometines little long, phone staff always helpful. Reviewed on: 17th May 2023

Excellent

5
I would like to Thank Angie with the process of porting my mortgage, She has been such a big help with my needs, i would give her 10 out of 10, shes polite conscious, informative, thorough, and very calming. overall excellent Reviewed on: 10th May 2023
Reply from Melton Building Society Delighted to hear this, thanks Lynne! Response date: 11th May 2023
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Melton Building Society

Mortgage renewal

5
Lisa was very helpful from start to finished and answered all questions that were raised. She was very efficient and quick to deal with the enquiry I had an was all completed within a few hours Reviewed on: 4th May 2023
Reply from Melton Building Society This is great to hear, thanks Anna! Response date: 9th May 2023
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Melton Building Society

Melton Building Society Branch Review

5
Great service, take as much time as needed to sort out a query which is excellent. Reviewed on: 27th April 2023

Melton Building Society Branch Review

5
The advice given by Lauren when we were looking to change/remortgage was excellent, very nice lady to talk to. Reviewed on: 27th April 2023

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