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Melton Building Society: Mortgages reviews

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4.54
Based on 296 reviews, last reviewed 6th Dec 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
80%
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10%
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3%
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1%
See only 1 star reviews
6%

Latest highest rating:

5

Very helpful and informative staff - offered the bes... Very helpful and informative staff - offered the best mortgage suitable for me Reviewed on: 24th September 2024
Marion G's avatar
Marion G

Latest lowest rating:

2

In 5 years of having a mortgage with The Melton have... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You h... Read more Reviewed on: 6th December 2024
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Craig W
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About this product

Finding the right mortgage product can be a complicated process, but we want to make this easier for you. We collect the Melton Building Society mortgage reviews to help your decision-making process.

The Melton Building Society is a mutual organisation that offers a range of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of the product. If you’re unsure or need any other assistance, always consult t...

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Melton Building Society Mortgages reviews (296)

Melton Building Society Branch Review

4
I would suggest the customer service phone line is looked at. It's really difficult to get through most of the time. Reviewed on: 4th August 2023
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Verified Member

Melton Building Society Branch Review

5
Like that you are local and I could speak to a human person. Reviewed on: 2nd August 2023
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Verified Member

Thank you to Mr Daniel Newing at your Melton Head Office

5
Mr Newing has gone above and beyond the call of duty to help me receive the latest information about my Capital Payment for my Mortgage with the building Society and the new revised lower monthly payments on my Mortgage as of 1st August 2023. The issue has been a lack of post from the Grantham and Nottingham area, and Mr Newing sent the full details by post on a to be signed for delivery. In fact most of the post I have been waiting for since the end of June 2023 arrived this mo... Reviewed on: 31st July 2023
Simon Leon tall's avatar
Simon Leon tall

Melton Building Society Branch Review

5
Thank you for excellent service. Reviewed on: 26th July 2023
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Verified Member

Melton Building Society Branch Review

5
Speaking with someone is very much appreciated rather than being automated, keep doing what your doing. Reviewed on: 21st July 2023
Verified Member's avatar
Verified Member

Excellent service and understanding of our needs

5
Angie has been extremely helpful with our further borrowing request. She was indepth, took our personal circumstances into consideration, and clear and concise with all of the information that we required. Would definitely recommend Reviewed on: 19th July 2023
Gemma 's avatar
Gemma
Reply from Melton Building Society Delighted to hear this, thanks Gemma. Response date: 20th July 2023
Melton Building Society's avatar
Melton Building Society

Excellent customer service

5
I spoke with Daniel to confirm instructions for a previous mortgage deeds transfer to solicitors. He was so helpful as fellas very informative. A real credit to MMS Reviewed on: 17th July 2023
Andrew Hutton's avatar
Andrew Hutton
Reply from Melton Building Society Delighted to hear this, thanks Andrew. Response date: 18th July 2023
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Melton Building Society

Outstanding Service

5
The have been absolutely outstanding! We are using a self build mortgage product, and you can guess with the cost of living increases our budget has gone up. We needed a further advance to complete the build. They have been quick to respond and deal with our request and support us to get the build finished. Reviewed on: 10th July 2023
Simon Priestley's avatar
Simon Priestley
Reply from Melton Building Society Great feedback, thanks Simon! Response date: 11th July 2023
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Melton Building Society

Responsive, Professional, Informed Advice

5
Really can’t rate the mortgage team highly enough. They are quick to respond to queries, and provide detailed guidance at each step of the process. A mortgage application is of course a very big deal for the us as applicants and their approach helped us feel supported and listened to rather than “just another application” for them to process. This is where smaller providers stand head and shoulders about the bigger banks and lenders. Thank you Melton Mowbray team - we really app... Reviewed on: 4th July 2023
Siobhan 's avatar
Siobhan
Reply from Melton Building Society We are delighted to hear this, thanks Siobhan. Response date: 5th July 2023
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Melton Building Society

Melton Building Society Branch Review

2
You could of treated me as an individual not a statistic. Reviewed on: 16th June 2023
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Verified Member

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