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Melton Building Society: Savings reviews

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4.70
Based on 2,297 reviews, last reviewed 2nd Sep 2025
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in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
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Eve

Latest lowest rating:

2

Be prepared to waste your time on the phone Very frustrating trying to deal with them: sent a secure message because that’s the channel I prefer because I’m busy during the day at work, yet the ... Read more Reviewed on: 2nd September 2025
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MB1988
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2297)

Melton Building Society Branch Review

5
Very pleasant and helpful member of staff, Isla. Love walking in branch and not having to do online. Reviewed on: 31st December 2022
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Verified Member

Melton Building Society Branch Review

5
New walk-in customer. Account processed and opened with no issues. Isla was product knowledgable, professional, and thorough. If you are in need of financial anxiety therapy then talk to the Melton! Reviewed on: 31st December 2022
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Verified Member

Melton Building Society Branch Review

5
Very excellent service, I give you 5 stars. Reviewed on: 31st December 2022
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Verified Member

Melton Building Society Branch Review

5
It was so nice to have friendly, helpful staff who provide a face-to-face service. This is not the case in most other banks and building societies. Reviewed on: 31st December 2022
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Verified Member

Melton Building Society Branch Review

5
Love the staff, always so happy and friendly compared to other places! Reviewed on: 31st December 2022
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Verified Member

Melton Building Society Branch Review

5
Staff are very friendly and helpful in store and on telephone, especially Charlie. Reviewed on: 28th December 2022
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Verified Member

Melton Building Society Branch Review

4
Keep the branches open and keep up with competitive savings rates. I will look out for the bank in the future. Reviewed on: 28th December 2022
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Verified Member

Melton Building Society Branch Review

5
Incredible service from Charly (Charlie). Reviewed on: 21st December 2022
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Verified Member

Lost Interest

3
It takes about 5 - 6 days for the Melton to transfer money from its savings accounts to the owner's current account (with another bank). During this period interest is not being paid by either institution yet someone has the money (not the saver!). This loss should be factored in when choosing where to save as most institutions now transfer within 2 - 24 hours, not days. My last closing account transfer will cost me around £50 in lost interest thus reducing the real return on the Melton's advertised rates. Reviewed on: 19th December 2022
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Mike Wright
Reply from Melton Building Society Thank you for your feedback Mike. We are sorry to hear this, please contact [email protected] if you wish to discuss this further. Response date: 20th December 2022
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Melton Building Society

From NOT impressed to MORE impressed - a journey in progress!

4
Long story short.. Had a bit of a bad start with communications, and didn’t get the required info in time (as was travelling 80 miles to open account)…then didn’t get a prompt-ish phone call back from further e-mail requests (so had to make another call to push it along)… BUT then Fran on the phone was pleasant and informative , then Dawn at the Grantham branch was terrific , friendly patient…fast..and threw a much-needed cuppa into the deal ;o) Jay was also great on the phone for follow-up call. I really like these smaller Building Societies; they’re more personal and community driven, but they do need to keep on top of small details that make the difference in a very competitive market. Thanks, Barry (Online name) Reviewed on: 18th December 2022
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Barry
Reply from Melton Building Society Thanks Barry, Fran and Dawn will be delighted to hear this. Response date: 20th December 2022
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Melton Building Society

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