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Metro Bank: Business Banking reviews

4.76
Based on 2,236 reviews, last reviewed 18th Feb 2025
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Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2236)

Excellent Service

5
We have been banking with Metro Bank for almost a year and find their service is second to none. Love the fact that they are open for longer hours and even on a Sunday.. A very helpful bunch of staff at the Bradford Branch!!! Reviewed on: 4th April 2023

Refreshingly innovative

5
Metro always find a way to help, not a reason why they can't. You get to speak to those that can make a decision and if they can't, they know someone that can. Nothing to too much trouble and they are a pleasure to work with. Reviewed on: 4th April 2023

Metro Bank Revelation

5
By far the best service and bank I have had the pleasure of using. As stated "revelation" as every time I use there service I am happily surprised with there simply approach and understanding of my needs. Let alone there quick response or actually having a branch open on a weekend... Have been using my business account with them for +5years now and will not look anywhere else. Keep up the good job and hope you win !! Reviewed on: 4th April 2023

REVELATION !!!!!!!

5
Who knew business banking could be like this . Wish I had changed years ago Reviewed on: 4th April 2023

Best banking

5
Open 7 days a week: Metro Bank branches are open seven days a week, including bank holidays. This makes it convenient for customers to access banking services when they need them. No hidden fees: Metro Bank prides itself on its transparent approach to banking. There are no hidden fees, and customers are informed of all charges upfront. Fast account opening: Metro Bank allows customers to open an account in just 15 minutes, either online or in-person at one of its branches. Customer service: Metro Bank is known for its high-quality customer service. Its customer service team is available 24/7, and customers can contact them by phone, email, or social media. Mobile app: Metro Bank's mobile app allows customers to manage their accounts, transfer money, pay bills, and more, all from their smartphone. Overall, Metro Bank has been recognized for its customer-centric approach to banking and has won several awards for its innovative services. However, it is important to do your own research and compare different banks to find the one that best meets your needs. Reviewed on: 4th April 2023

Very Convenient opening times. Great customer service

5
Opened accounts fast and got card straight away for me and my children. This was done at the weekend and the customer service was faultless. Very happy with the whole experience Reviewed on: 4th April 2023

So much better than HSBC

5
We changed from HSBC after over 20 years with them, I wished we had done it sooner. We now have a personal service and people who understand our requirements and act very quickly when things need to be done Reviewed on: 4th April 2023

Metro bank review

5
Great customer services and online banking functions and accessibility. Reviewed on: 4th April 2023

Cost Effective

4
Have used Metro since 2014 we were with one of the big high st banks - they charged and overcharged and were no supportive. metro - we have a man (can we say man) he is our go to if and when we need support (not a body support). Service great. Except when queuing in branch - not so much now as 99.5% pay by transfer. Metro Good, Metro - cost effective, Metro simple (it works for us) Reviewed on: 4th April 2023

First Class

5
Metro is an officiant and updated bank that allows you fast transactions and has a good communication and customer service Reviewed on: 4th April 2023

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