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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.81 (2235 reviews)

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4.82

Based on 2,235 reviews, last reviewed 29th Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

No account manager and just waiting to add fees when... No account manager and just waiting to add fees whenever they can. Multiple times get payments turned down because staff cannot read authorised person... Read more Reviewed on: 29th November 2024

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2235)

One by One every company I am associated with is switching to Metro

Because they have systems which work and respond if there is a problem. Reviewed on: 4th April 2023

Convenient and accessible service

I would recommend Metro as they are flexible and convenient with easily accessible services. I have a dedicated business account manager and he has been excellent Reviewed on: 4th April 2023

Excellent and Quick Service

Metro bank is easy to back with. Great customer service. You can almost get everything done without booking an appointment, unlike other high street bank. Reviewed on: 4th April 2023

Beyond Expectation

I was not aware of Metro Bank until i had to register for business banking with the company I work for. Brilliant service. Brilliant customer support. A real pleasure dealing with the bank and its wonderful staff. I love that I can walk into a bank, and get helped by real people. This knocks spots off most banks who dont seem to care about customers anymore. Reviewed on: 4th April 2023

Always very helpful and genuine

I had to get my statements for my accountant in pdf file and the person helping me with it worked for more than half an hour to achieve the result I needed and was happy to do it, even having to get other staff to help out as mine was a first and new request for them! Brilliant service Reviewed on: 4th April 2023

Great friendly service

Staff go above and beyond to take care of their customers. Keep it up! Reviewed on: 4th April 2023

outstanding

outstanding bank, easy going and long opening hours all week Reviewed on: 4th April 2023

Always open

I moved to Metro when my old bank closed all it's branches. Metro were really efficient at getting everything switched, they are friendly and approachable, and I've never had to query anything as their online portal is so straightforward and user friendly. The branches are open when I need them, and I love that it feels like I'm checking into a fancy hotel rather than inconveniencing an employee by being there! Reviewed on: 4th April 2023

Best for business all round

Such a delight to use Metro Bank with easy access and helpful, knowledgeable staff always on hand. The range of products and services is second to none and everything is made so easy to understand. Definitely the bank for my business. Reviewed on: 4th April 2023

Excellent Service

We have been banking with Metro Bank for almost a year and find their service is second to none. Love the fact that they are open for longer hours and even on a Sunday.. A very helpful bunch of staff at the Bradford Branch!!! Reviewed on: 4th April 2023

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