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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.81 (2236 reviews)

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4.76

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2236)

Very Accessable

Usually helpful and benefits from long opening hours over 7 days. I wonder if their computer systems are not a bit clunky and may need upgrading in time . Reviewed on: 16th March 2021

Can actually speak to real people

This is a refreshing way of banking . Any questions or issues I can call/E mail real people without having to go round Round and round in circles wrestling pages of FAQ and AI! Calls can be made early in the morning and get answered before my working day is even started! Reviewed on: 15th March 2021

Great

Always helpful and prompt. Give me the answers to all my questions Reviewed on: 15th March 2021

Easy to use, generous with their time if there is a query

When one has to contact the bank it is straightforward and so far I have not had difficulty getting their attention. Reviewed on: 15th March 2021

Service

Metro Bank is a very good bank and provides excellent service. The staff is very professional as well. Reviewed on: 15th March 2021

Customer focussed and efficient

Great back office advice and support for the e-commerce business owner looking to keep safe online and make a business grow. Reviewed on: 15th March 2021

A bank that actually cares

Metro Bank is by far the best bank we have ever dealt with. Their clear and simple procedures and no-fuss, attentive service makes banking with them a pleasure. We will never go elsewhere. Reviewed on: 15th March 2021

A Bank that Actually Listens

The ease of opening an account beats other high street banks by a mile. They are never to busy to talk, and customer service is second to none. My advice change to Metro Reviewed on: 15th March 2021

No open banking support ...

Branch banking is second to none with respect to opening hours, customer service and speed to resolution of problems. After many years of promising, there still is no significant open banking support (ability to connect to third party business systems) compared to competitors. Reviewed on: 15th March 2021

Simply honest banking

As a small business, Metro Bank offers me straight forward, simply and cost efficient business banking - online or in branch. If I need help or someone to talk to - I get through to helpful, cheerful and UK based staff or can pop into the branch. Quality banking. Reviewed on: 15th March 2021

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