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Metro Bank: Business banking reviews

Name: Business banking
Rating: 4.78 (2237 reviews)

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4.78

Based on 2,237 reviews, last reviewed 17th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Metro Bank works extremely well for my business. Metro Bank works extremely well for my business. Its charges are very good for a small company transacting entirely online. Its platform is easy to us... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank offer a business account for small businesses through to large corporations.

Metro Bank have local business managers in all UK stores to help with your business banking needs, from everyday banking to securing funding. You can apply for a business bank account in-store for same day account opening.

Metro Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Metro Bank before, you can also leave a review and share your experience.

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Metro Bank Business banking reviews (2237)

Quality Service with a Personal Touch.......very rare these days!!

I am a remote business customer of Metro Bank living in the Highlands of Scotland, with my nearest local Metro branch being based in Manchester. As a result, all my contact is mainly telephone based when I have had to discuss anything & I have to say that on each & every occasion it is been an absolute pleasure dealing with any of Meto's Business Banking Team. They are always polite, patient & courteous when handing any of my queries & have always delivered outstanding customer care & focus, always asking whether they can address me by my Christian name in-order to make the whole experience more personal, relaxed & informal, which I've always noted as a nice touch! During my account set up migrating away from a well know high street customer heavy competitor during 2021 every member of staff took my points on board & went above & beyond to ensure that the account set up was as seamless as possible & I can only but thank them for an excellent customer experience!! Reviewed on: 3rd April 2023

Great bank

Great service, brilliant operating 7 days a week Reviewed on: 3rd April 2023

Easy Setup

Easy to Setup, Low Fees, Accessibility & Simplicity Reviewed on: 3rd April 2023

Metro Bank Great Customer Service

Metro Bank Very helpful staff Easy to use banking App Facility to match receipts on line Reviewed on: 3rd April 2023

Amazing always

It’s a rare thing to discover a bank that genuinely cares about the people it serves and Metro is that kind of bank. They’ve always shown me kindness, respect, and a friendly smile. I can’t recommend them enough for all your banking needs – you won’t be disappointed! Reviewed on: 3rd April 2023

New Account - Business

We needed an account for a Social Club for Independent Living Residents and found Metro Bank very helpful with this. We did try other banks, but they didn't seem to want to know. Although we are not a Charity, the monies that we receive on a yearly basis, help with the events that we organise for the Residents. Reviewed on: 3rd April 2023

Excellent support for a small organisation

We needed a bank account to manage money for a repair cafe. It was a straightforward process to fulfil the requirements. The necessary steps of organising signatories etc were conducted calmly, professionally and above all patiently. After starting on a shoestring and in debt to the founding members, we are now in the black and able to plan ahead with the help of Metro Bank Reviewed on: 3rd April 2023

The Best bank

Staff at the bank are friendly and helpful. The time on the phone is very short and helpful. You are not hold on call waiting for long minutes. Reviewed on: 3rd April 2023

Good customer service .

Very kind staff, good explanations and perfect customer service! Reviewed on: 3rd April 2023

Very good service

Fantastic business banking ever Reviewed on: 3rd April 2023

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