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Metro Bank: Business banking reviews

Name: Business banking
Rating: 4.78 (2237 reviews)

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4.78

Based on 2,237 reviews, last reviewed 17th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Metro Bank works extremely well for my business. Metro Bank works extremely well for my business. Its charges are very good for a small company transacting entirely online. Its platform is easy to us... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank offer a business account for small businesses through to large corporations.

Metro Bank have local business managers in all UK stores to help with your business banking needs, from everyday banking to securing funding. You can apply for a business bank account in-store for same day account opening.

Metro Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Metro Bank before, you can also leave a review and share your experience.

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Metro Bank Business banking reviews (2237)

Great Service

The Bank is excellent. They have opening hours which meet the demand of people who lead busy lives and they are available on the phone. Reviewed on: 3rd April 2023

easy, accessible, human

A very easy process, with clear and accessible ways to manage your money. More than anything, it is human. There are people to talk to, I actually know a handful of staff members on a first name basis and I see them more than once, much better than any other bank I've used. Reviewed on: 3rd April 2023

Pasha

Very good and trustworthy bank.Easy to sort any problem Reviewed on: 3rd April 2023

Quick, easy, and efficient staff excellent

Staff are always helpful and fast on the phone and in the branches. We suffered a fraud this year also and metro got us our money back. Reviewed on: 3rd April 2023

Open all hours

Not quite open all hours but always seem to be open whenever I want to visit the local store. This includes Sundays and late on weekdays. Very helpful staff on any query and prompt response to solve any stages. Reviewed on: 3rd April 2023

Good bank

Easy to transact with and helped me grow my new business, I have recommended to other business. Reviewed on: 3rd April 2023

Best bank ever

Couldn’t ask for a better bank and get my card printed the same day. Any problems are sorted out straight away. Reviewed on: 3rd April 2023

Accessible

Always excellent attentive personalised service including weekends Reviewed on: 3rd April 2023

Always helpful always efficient

Easy to run account in person or by phone. Open late. Offered a trust account when most banks didn't. Always efficient and helpful, easy to talk to, good at problem solving. Get back in touch when they say they will, which is such a small thing but seems impossible by some banks. Reviewed on: 3rd April 2023

Excellent fast and easy service

You're really good at focusing on what customers need and require. You have a real instinct to understand our customers. Good work! You have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively. Reviewed on: 3rd April 2023

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