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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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7%
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3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Best bank for business banking

5
We opened an account with metro during lockdown and it couldn’t have been easier! Lots of other high street banks put up unnecessary barriers or made things difficult where metro sorted it all in a day. Working with them ever since has been a dream. Reviewed on: 3rd April 2023

Great experience

5
Been with them more than 3 years, no hiccups at all and great experience Reviewed on: 3rd April 2023

Superb

5
great working partner 365 days a year Reviewed on: 3rd April 2023

amazing

5
amazing i love metro they are the most helpful bank and easy to use for everyone Reviewed on: 3rd April 2023

Prompt service with a telephone query

5
One phone call, which was answered quickly, no long delay as suffered with other High Street banks and I was back on line and able to continue my work straight away. Excellent service Reviewed on: 3rd April 2023

7 days a week and long hours- they understand business!

4
Metro bank is there online, in person/in store and in the call centers 7 days a week and not just 9-5. With their help I can sort out financial tasks whenever I want. They are personable and helpful, unlike the big UK high street 4 who couldn’t care a jot. Metro provide a real service to businesses and understand that these days work continues through the evenings and at weekends. Reviewed on: 3rd April 2023

Very happy with the personal and prompt service I receive

5
We've been a business customer for 4 years and have received a very good level of service from Metro Bank, especially in our local branch (Crawley). Reviewed on: 3rd April 2023

Generally simple

4
Great for the straight forward stuff, and with minimal fees, it's great for our business. Just don't try opening a safe deposit box for your company here. It confuses them to no end and forget asking for a VAT receipt for it! Reviewed on: 3rd April 2023

Efficient and reliable

5
Very efficient and reliable bank. Friendly and helpful staff that make the banking experience pleasant. Would highly recommend. Reviewed on: 3rd April 2023

Great bank

5
Have been with them for my business account for over 3 years, all straight forward and support is has been good. Reviewed on: 3rd April 2023

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