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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Brilliant Bank

On line account, no fees in Europe using your debit card and a great Euro exchange rate. 3 months in Spain and they have saved me a fortune in fees against my Lloyd's Bank Account. Reviewed on: 12th February 2020

Skip Metrobank, stay with the professionals

Customer service is not professional and they will often hang up on you while you are on hold. Metrobank call center personnel aren't trained and usually can't help you Reviewed on: 10th February 2020

Top Service provided by a top Bank

All problems are solved always in a smooth way either by phone or from any branch 7 days a week: Account Opening, new debit card and their risk management prevents any fraud . Just a happy customer Reviewed on: 9th February 2020

In store card printing was impressive

Walked into metro bank and they gave me a little tour, I wanted to set a current account up with them and I was shocked to find out that they print the card there and then! Fab service. Even got a Lollipop as they’re not just for kids apparently Reviewed on: 8th February 2020

Amazing bank

Easy to use android app and web banking. Amazing customer service, unbelievable friendly staff. Very easy and fast account creation. Reviewed on: 7th February 2020

Excellent Customer service and accessibility

Metro Bank I've found has amazing customer service and everytime I've gone in and needed anything I've been seen straight away and their opening times are excellent Reviewed on: 5th February 2020

Easy to set up, fast card printing

Great company, staff helpful, fast in store card printing, great customer service. Reviewed on: 3rd February 2020

Great bank

Great service, good communication and have recommended them to several of my clients Reviewed on: 3rd February 2020

Very good sevies

Been with metro bank for a few years Never had bad service staff always very helpful I tell people I know to use metro bank as opening hours are good Reviewed on: 2nd February 2020

Would not recommend

Was informed by Metro they were closing down my account, can not / will not tell me why. I had a current account for everyday use, wages going in, bills going out. No overdraft, no credit cards or loans, so in all owed them zero and yet they close my account! Bad customer service Reviewed on: 1st February 2020

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