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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Full of useless, baseless CHARGES!

Be Careful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 13th January 2018

Brilliant

The bank is so convenient and there is always a friendly face to talk to in every store. Even when you call them up, there is none of that press 1 for this or 2 for this business it’s straight through to a human who’s on hand to help you! Reviewed on: 9th January 2018

Fantastic customer service

Fantastic customer service provided in all stores. A true revolution in high street banking! Reviewed on: 9th January 2018

Amazing bank

Surprised and delighted on the first visit they genuinely care about customers went to the southall branch had the best customer service I have ever received by a young lady named Nav that will stick with me for a long time !! Reviewed on: 8th January 2018

Customer priority

Metro bank focus on customers and what the customer wants rather then what the bank wants. Reviewed on: 8th January 2018

Saved lots while using my card in europe

No commission charged on foreign transactions, so for a regular traveller to Europe this card is brilliant Reviewed on: 7th January 2018

Friendly and user-friendly

Experienced friendly customer service and hassle free new account set up Reviewed on: 6th January 2018

Wicked Bank

Customer service in branch is fantastic Reviewed on: 25th December 2017

Wicked bank

Metro Bank is the best bank in UK. They are forward thinking and always try to keep up with the latest trends. Reviewed on: 25th December 2017

Amazing

Always friendly and helpful, Open 7 days a week, love to take my dog with me as they make such a fuss of him. Also love the British call centres available 24 hours a day. Reviewed on: 22nd December 2017

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