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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

AMAZING BANK!

Metro Bank offers a current account which is so east to use, debit cards printed in branch, free payments in Europe and the best customer service! Reviewed on: 6th December 2017

Metro Bank is the best bank in the UK

Every encounter with Metro Bank has bee super positive Reviewed on: 5th December 2017

trendy new bank with good online features.

joined about two years ago when it first formed. Could do with more branches, my nearest is Cambridge which is not easy to get to from rural Norfolk. Reviewed on: 3rd December 2017

Excellent customer service

I've always had a brilliant experience at metro, from the moment you enter till you leave it's all about customer service Reviewed on: 29th November 2017

Amazing account

Best Customer Service ever, card printed instantly and free transactions in Europe!!! Reviewed on: 24th November 2017

Best service, best products

All the products are so transaparent there are no hidden fees or anything customer service is always amazing. Convienience is amazing as well so happy. Reviewed on: 23rd November 2017

Great service

I love being greeted at the door. Reviewed on: 22nd November 2017

Saved me a fortune

I used to pay lots of money in fines every month to Santander and since I moved to Metro it immediately dropped. Leaving money in my account within a month or 2 stopped all of my fines, can't remember the last time I got a fine Reviewed on: 21st November 2017

Recommend

I fully recommend Metro Bank to all. They are the future of customer friendly banking. Reviewed on: 18th November 2017

Superb!

Best thing i have ever done in terms of banking! One of our clients had lost his Metro current account card on a Sunday and need it straightaway again because he was travelling the very next day to Qatar. He went to Metro, was issued the card there and then. Since then i have switched as well and am absolutely happy banking with Metro! Reviewed on: 11th November 2017

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