Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

View other Metro Bank products

4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Banking as it was intended to be

Excellent service, responsive and customer oriented. Reviewed on: 13th December 2017

First class customer service

Metrobank provide the best customer service with no nonsense talk. They deliver on their promises. They do what they say on the tin which is banking. They do not try to upsell products. It is always a pleasure to walk into one of their branches. Reviewed on: 9th December 2017

AMAZING BANK!

Metro Bank offers a current account which is so east to use, debit cards printed in branch, free payments in Europe and the best customer service! Reviewed on: 6th December 2017

Metro Bank is the best bank in the UK

Every encounter with Metro Bank has bee super positive Reviewed on: 5th December 2017

trendy new bank with good online features.

joined about two years ago when it first formed. Could do with more branches, my nearest is Cambridge which is not easy to get to from rural Norfolk. Reviewed on: 3rd December 2017

Excellent customer service

I've always had a brilliant experience at metro, from the moment you enter till you leave it's all about customer service Reviewed on: 29th November 2017

Amazing account

Best Customer Service ever, card printed instantly and free transactions in Europe!!! Reviewed on: 24th November 2017

Best service, best products

All the products are so transaparent there are no hidden fees or anything customer service is always amazing. Convienience is amazing as well so happy. Reviewed on: 23rd November 2017

Great service

I love being greeted at the door. Reviewed on: 22nd November 2017

Saved me a fortune

I used to pay lots of money in fines every month to Santander and since I moved to Metro it immediately dropped. Leaving money in my account within a month or 2 stopped all of my fines, can't remember the last time I got a fine Reviewed on: 21st November 2017

Alternative products

Current account
from Zopa 4.82 from 6598 reviews
Classic Plus account (discontinued)
from TSB 3.73 from 179 reviews
Current account
from Hampden Bank 4.21 from 5 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub