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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Beautiful

It's not every time you get to see a bank so good at everything from the customer to the organisation. The easy access and availability is good. Reviewed on: 3rd April 2023

Absolute convenience

I setup with Metro Bank years ago from a referral by a friend and haven’t regretted anything since! The initial setup for the current account was quick, easy and straightforward. I remember needing a current account urgently for matters and reading on their website, there was a way to walk into one of their branches to create one on the day + they print out your card in front of you! I didn’t hesitate and walked into the nearest branch I could find and went ahead with the process. It did not take more than an 30 minutes and I came out happy with the current account all set up and the debit card as well. This saved me so much time and I was able to sort out my errands on the same day! Metro Banks phone application is also an outstanding factor for me as their integration is smooth and has not had any fault since I have downloaded the program. There is no complication what’s so ever and I can access anything I need with just a few touches. Overall, my experience with Metro Bank is an extremely positive one and still is. Furthermore, I would recommend this bank to anyone that is looking for smooth functionality and ease! Reviewed on: 3rd April 2023

Great Security

I have been with Metro Bank for almost 4 years now and never have I encountered any problems with my account. Their on-line security is the best. And if you visit their stores, they will give you the best customer experience. Everything about them, for me, is great. They are doing the best job. Credits to all their lovely staff. Reviewed on: 3rd April 2023

Excellent Customer Support

I’ve been with metro bank for an over a year now and I absolutely love this bank. They have great customer support team and they also help you what ever you need/want. And if you need a debit card asap then metro bank is the way to go. Reviewed on: 3rd April 2023

One team One goal

All my bank members work like very good team Fast, polite, helpful Wish more progress to my best bank_metro Reviewed on: 3rd April 2023

I love banking with metro bank when ever I have problem with my card or online banking ,the service is very good very helpful and fast ,amazing!!

I love metro bank because whenever you lost your card ,you can just pop in to the branch, and they will help you get a new card on the same day ,in just 15-20min.. Reviewed on: 3rd April 2023

Very reliable bank always open even on Sundays worth going there to open an account!

Honestly just a great bank never lets ye down there was a time I was in London and I lost my card popped in a local metro bank gave a few details showed ID and got a bran new card in a matter of few minutes to finish off it’s just a good and reliable bank Reviewed on: 3rd April 2023

Brilliant Bank

Easy to setup account online. No hassle when using cards abroad. Would highly recommend. Reviewed on: 3rd April 2023

Excellent bank

Excellent bank, Helpful staff, safety in banking Reviewed on: 3rd April 2023

One of the best banks I have ever banked with

Always prompt, excellent customer service! Reviewed on: 3rd April 2023

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