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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Brilliant Bank

5
Easy to setup account online. No hassle when using cards abroad. Would highly recommend. Reviewed on: 3rd April 2023
Lynda Marshall 's avatar
Lynda Marshall

Excellent bank

5
Excellent bank, Helpful staff, safety in banking Reviewed on: 3rd April 2023
Anonymous's avatar
Anonymous

One of the best banks I have ever banked with

5
Always prompt, excellent customer service! Reviewed on: 3rd April 2023
Denitsa Kovacheva's avatar
Denitsa Kovacheva

Best service

5
Every time I’m calling assistance they answer and explain everything gently and friendly Reviewed on: 3rd April 2023
Ion Bejenaru's avatar
Ion Bejenaru

Good service

4
Good bank with great customer services. I like the fact that I can walk into the bank on a Sunday. Reviewed on: 3rd April 2023
Anuri's avatar
Anuri

Perfect customer service

5
They are very polite and treat every customer with respect Reviewed on: 3rd April 2023
Ricky Hawketts's avatar
Ricky Hawketts

Account, banking , transactions

5
Easy to use the Metro Bank app, fast transaction within UK also international banking . Also have option for approval transactions this save my money and my account. Reviewed on: 3rd April 2023
Yanislava Aleksieva's avatar
Yanislava Aleksieva

Very good

5
Very good and very useful really like it Reviewed on: 3rd April 2023
florin grigorita's avatar
florin grigorita

Banking made easy

5
Banking hours are convient. It is really nice having lots of customer service agents. If you loose your bank card or pass numbers, there is not a long wait. You feel your account os secure as they have your photo ID on file to check. Reviewed on: 3rd April 2023
Carol's avatar
Carol

Great Experience

5
Good customer service and great banking offers. I had no issues with my metro bank experience and staff was always friendly while managing requests. :) Reviewed on: 3rd April 2023
Stefania Moise's avatar
Stefania Moise

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