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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best service

Every time I’m calling assistance they answer and explain everything gently and friendly Reviewed on: 3rd April 2023

Good service

Good bank with great customer services. I like the fact that I can walk into the bank on a Sunday. Reviewed on: 3rd April 2023

Perfect customer service

They are very polite and treat every customer with respect Reviewed on: 3rd April 2023

Account, banking , transactions

Easy to use the Metro Bank app, fast transaction within UK also international banking . Also have option for approval transactions this save my money and my account. Reviewed on: 3rd April 2023

Very good

Very good and very useful really like it Reviewed on: 3rd April 2023

Banking made easy

Banking hours are convient. It is really nice having lots of customer service agents. If you loose your bank card or pass numbers, there is not a long wait. You feel your account os secure as they have your photo ID on file to check. Reviewed on: 3rd April 2023

Great Experience

Good customer service and great banking offers. I had no issues with my metro bank experience and staff was always friendly while managing requests. :) Reviewed on: 3rd April 2023

Best Bank company I have ever been with

Ever since signing up and joined with Metro Bank I have recieved excellent customer service, always get alerts to be aware of frauds and overall all I can is Metro Bank is amazing! Reviewed on: 3rd April 2023

Metro is the very best bank in England

This is because they are very friendly. Always read to help, even if it is out of their way. They don’t complain, while other banks complain unnecessarily for no just cause. I really like the bank, the give you your card right before you. The manager in the Ealing Broadway brand is awesome. Her name starts with S. Reviewed on: 3rd April 2023

I love metro bank because there service is marvellous

I like metrobank because of opening time is really good & best service too... I recommend for friends & other always keeping touch with metrobank thanks Reviewed on: 3rd April 2023

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