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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The great and magnificent Bank from UK !!!

Is really good and fast this bank , When I want to change my card , I do it in branch bank and I received my new bank card in the same day, same time , like a 3 min. This is magnificent Bank from United Kingdom Sheffield. Congratulations Metro Bank Reviewed on: 3rd April 2023

staff is very good and service is very fast.

i love all services of bank. staff is very helpfull. Reviewed on: 3rd April 2023

Simple and best bank

I am have bank account 8 years and i very happy if have Metro Bank account. Never do not leaved me with some issue, they solved everything quickly and right now. Also opened 7 days in week. Just what can i say its amazing bank and feel safety. Reviewed on: 3rd April 2023

Fast friendly service!

Was able to open an account quickly and leave with my debit card and online banking set up. Everyone in the store was so helpful and friendly Reviewed on: 3rd April 2023

Brilliant bank

Easy to access, welcoming and knowledgeable staff. 10/10 customer service in and out of the branch. Great rates to foreign currency. I highly recommend Metro Bank. Reviewed on: 3rd April 2023

Best customer service

It always feels at home being in Metro bank. The banking app is extremely user friendly and so is the staff at the bank. They have brought ease of business in banking. A revolutionary bank. Reviewed on: 3rd April 2023

Good reliable bank

Good bank great staff has everday access if there is any problems woukf recommend Reviewed on: 3rd April 2023

The best bank ever!!

I’ve been with Metro bank since 2016. It’s been a long journey in which I’ve been told to switch banks but did I? NO! And that is because I love Metro bank! Not just because of their amazing interest rates, their amazing customer support services, their amazing mortgage plans, their amazing account safety. But also because when I walk into Metro bank I’m ALWAYS greeted with bright and lovely smiles and I am instantly guided to where I need to go to. My problems or queries are ALWAYS sorted and I ALWAYS leave with a smile on my face and a lollipop provided by them. Honestly, AMAZING bank! No doubt! True winners! I LOVE METRO BANK AND I WILL ALWAYS REMAIN WITH THEM!! Reviewed on: 3rd April 2023

Very good company

I would say metro bank is a very good bank polite staff well presented knowledgeable about the banking system Reviewed on: 3rd April 2023

Very good

It's easy and great service throughout Reviewed on: 3rd April 2023

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