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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The best bank ever!!!

Never had any problems with this bank, recommend for everyone))) Reviewed on: 3rd April 2023

Outstanding bank

Easy process to open bank account. Very good customer services. My questions all time answered Reviewed on: 3rd April 2023

Customer service

Very helpful customer service when I have issues Reviewed on: 3rd April 2023

Love this bank

Late opening hours and weekend opening, easy straight forward app, easy transfer between my friends accounts ...love this bank Reviewed on: 3rd April 2023

Very supportive with autistic people

After telling my local metro bank that I am autistic they were able to help explain everything so I can understand what decision to make Reviewed on: 3rd April 2023

Always there

Open almost throughout the year. No complaints so far, all been positive experience since 2013 when I opened the account. Reviewed on: 3rd April 2023

Best bank

First class service as soon as you enter any branch.Fast moving queues,new bank cards printed straight away and most of all,open 7 days a of the week. Reviewed on: 3rd April 2023

Current account

Quick service, excellent app, transfer money easily. Reviewed on: 3rd April 2023

A breath of fresh air after years with HSBC

Extremely easy and hassle free to open an account from them. I had become increasingly dissatisfied with HSBC after having been with them for decades. Metro has become a breath of fresh air. Easy to set up, staff are always friendly and attentive and the app is very easy to use for my everyday banking needs. Reviewed on: 3rd April 2023

Best service provide Bank

Best bank with 7 days service with child saving accounts Reviewed on: 3rd April 2023

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