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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Current account

Quick service, excellent app, transfer money easily. Reviewed on: 3rd April 2023

A breath of fresh air after years with HSBC

Extremely easy and hassle free to open an account from them. I had become increasingly dissatisfied with HSBC after having been with them for decades. Metro has become a breath of fresh air. Easy to set up, staff are always friendly and attentive and the app is very easy to use for my everyday banking needs. Reviewed on: 3rd April 2023

Best service provide Bank

Best bank with 7 days service with child saving accounts Reviewed on: 3rd April 2023

Long opening hours and no queues

Was my first visit today to bank some money after opening account online and i was done within 5 mins. No long queues or anything just done banking and out. Job done! Great!!! Reviewed on: 3rd April 2023

best bank ever

best bank ever and best service provider Reviewed on: 3rd April 2023

I(Kartheek Sarabu) am impressed with Metro bank services

I've been banking with Metro for several years now, and I can honestly say that I'm impressed with their services. From the moment I walk in, I'm greeted with a smile and a warm welcome from their friendly staff. They're always willing to answer my questions and address any concerns I have. One of the things I love about this bank is its online banking platform. It's user-friendly and easy to navigate, making it a breeze to check my account balances, transfer funds, and pay bills. And when I need to speak with someone directly, their customer service team is top-notch. They're knowledgeable, patient, and always willing to go the extra mile to help me out. Reviewed on: 3rd April 2023

Excellent service

Excelent services, very friendly, 7 days open and even late they give service. Reviewed on: 3rd April 2023

Made my family join

Perfect in every way possible have got my whole family to join Metro bank and they are as happy as I am Reviewed on: 3rd April 2023

Best bank best customer service

I have always had impeccable service from metro in store and online, and so has my partner ! Reviewed on: 3rd April 2023

Excellent Customer Service, helpful and friendly staff who are knowledgeable about the products and services that provide and are always willing and ready to assist their customers.

My experience to date is why I still am with the Metro Bank. The customer service is excellent and the staff are knowledgeable and always will to help. It is assuring to make an enquiry and have a professional, and friendly response. Keep up the excellent work. Thank you. Reviewed on: 3rd April 2023

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