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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing service

Quick and easy to get set up, either in store or online. You get your card printed on the day, overall amazing service. Quick and efficiently done Reviewed on: 3rd April 2023

Caring convenient available

Caring convenient and always available the last bank standing on the high street Reviewed on: 3rd April 2023

Sunday service

I work everyday of the week except Sunday. Although most of the services are available online. Reactivation of account needs in-person attendance. Being able to visit the bank on Sunday and get get the service I need is a plus for metro bank. Reviewed on: 3rd April 2023

Super flexible

Opening hours, great phone app, and good communication. Best bank I have used in the last fifty odd years. Reviewed on: 3rd April 2023

Second to none

Metro Bank is one of the best bank I have been with, customer service is second to none and the banking app. is so easy and simple to use . Reviewed on: 3rd April 2023

The best bank Ive had

Been very good bank to bank with been with them years now and had no issues what so ever so helpful on the phone also Reviewed on: 3rd April 2023

Beautiful

It's not every time you get to see a bank so good at everything from the customer to the organisation. The easy access and availability is good. Reviewed on: 3rd April 2023

Absolute convenience

I setup with Metro Bank years ago from a referral by a friend and haven’t regretted anything since! The initial setup for the current account was quick, easy and straightforward. I remember needing a current account urgently for matters and reading on their website, there was a way to walk into one of their branches to create one on the day + they print out your card in front of you! I didn’t hesitate and walked into the nearest branch I could find and went ahead with the process. It did not take more than an 30 minutes and I came out happy with the current account all set up and the debit card as well. This saved me so much time and I was able to sort out my errands on the same day! Metro Banks phone application is also an outstanding factor for me as their integration is smooth and has not had any fault since I have downloaded the program. There is no complication what’s so ever and I can access anything I need with just a few touches. Overall, my experience with Metro Bank is an extremely positive one and still is. Furthermore, I would recommend this bank to anyone that is looking for smooth functionality and ease! Reviewed on: 3rd April 2023

Great Security

I have been with Metro Bank for almost 4 years now and never have I encountered any problems with my account. Their on-line security is the best. And if you visit their stores, they will give you the best customer experience. Everything about them, for me, is great. They are doing the best job. Credits to all their lovely staff. Reviewed on: 3rd April 2023

Excellent Customer Support

I’ve been with metro bank for an over a year now and I absolutely love this bank. They have great customer support team and they also help you what ever you need/want. And if you need a debit card asap then metro bank is the way to go. Reviewed on: 3rd April 2023

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