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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Metro bank meets your matter

Warm and welcoming staff that talk you through your needs and reassure you of their best advice to reach your goals. It works for me. Reviewed on: 4th April 2023

People peoples bank

At Metro Bank the customers come first and they deliver amazing services Reviewed on: 4th April 2023

Exceptional!

Simple, friendly & easy banking. Open on Sundays for workers! Good old fashioned banking, how it used to be. Reviewed on: 4th April 2023

Klc

I absolutely love metro bank they are so helpful Reviewed on: 4th April 2023

Great bank!

I've tried a lot of banks and most of them left a bad taste in the mouth. With metrobank i feel more at home and safe with. Service is quick barring ling queues to th till. It's been a wonderful experience and being with the bank for 10 years, i think I'll stick around with them for another decade or so.. Good job altogether!! Reviewed on: 4th April 2023

Fantastic bank even doggy welcome

This bank is amazing always a lovely helpful greeting ..grandies love saving up to use magic coin machine so they are saving to my daughter and my sister and an aunt and friend all moved across as I raved about them so much the kids get treats and lollies and even dog gets a treat and fussed over A happy family traditional yet future of banking modern spacious happy bank keep up the great work Reviewed on: 4th April 2023

Best current account provider

Quick to respond, very friendly staffs and reliable to bank with. Reviewed on: 4th April 2023

Great customer service

I only had to use the phone line a few times to contact customer service since I forgot my pin. They were really helpful and provided a solution straight away. I’ve been with Metro bank for over 3 years now and I’ll definitely recommend it. The app is always working and never has issues Reviewed on: 4th April 2023

The Amazing customer service.

I am always perplexed and amazed at how wonderful Metro Bank is as they always seem to have the customer at heart. I can recall many times which they went on their way to provide me with a tremendous treatment. Reviewed on: 4th April 2023

Response time

They where quick to respond my transactions which was failing to go through and also verified to check if it is not scammers also, loved the security alertness. Reviewed on: 3rd April 2023

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