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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

METRO BANK IS TOP

5
I travel a lot around Europe and special every 6 weeks 6 to Portugal. With Metro Bank I´m very protected and pay minimum rates and tax transfer.. Every time I need their services there is always one smile, lovely and friendly people the other side. Thanks Metro and all Metro employees Reviewed on: 4th April 2023

No regrets

5
I love metro bank and I’ve been with them for years! Their banking app is very easy to use and very convenient. I have never had an issue and will continue to bank with them! Reviewed on: 4th April 2023

Metro Bank - real people.

5
While all the banks are available on line 24/7, the Metro is one of the few banks to retain personable staff in spacious, accessible, high street premises, and with generous opening times. I have no complaints. Reviewed on: 4th April 2023

Client happy

5
The Metro Bank Work very well and faster, I always have my problems resolved faster. Reviewed on: 4th April 2023

Excellent

5
Great banking. Easy access and hassle free. Reviewed on: 4th April 2023

Metro Cares

5
Their opening hours, great customer service and easy to use services make me happy to use metro as my bank account provider. They’re a bank that cares! Reviewed on: 4th April 2023

Really good overall

5
The only negative feedback is that it doesn't have competitive interest on saving account Reviewed on: 4th April 2023

Metro bank meets your matter

5
Warm and welcoming staff that talk you through your needs and reassure you of their best advice to reach your goals. It works for me. Reviewed on: 4th April 2023

People peoples bank

5
At Metro Bank the customers come first and they deliver amazing services Reviewed on: 4th April 2023

Exceptional!

5
Simple, friendly & easy banking. Open on Sundays for workers! Good old fashioned banking, how it used to be. Reviewed on: 4th April 2023

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