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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Always there

Always there when you need a helping hand goes one further always listens Reviewed on: 4th April 2023

Great banking

Great customer service always happy to help Reviewed on: 4th April 2023

Best banking services I ve ever got!

Friendly staff, always supportive and eager to sort out your financial worries. They have the best mobile app, very easy to navigate. Reviewed on: 4th April 2023

Best bank

Metro Bank, best bank I’ve ever had Reviewed on: 4th April 2023

best bank by far

always listen to you and go out of their way to help Reviewed on: 4th April 2023

THE BEST BY FAR

The reason why I choose this Bank is for starters it Opens Late and especially on a Sunday. It’s on heard of to even hear that. They understand the Marketing side and the needs of the people of the Future: For example installing Cash Machine to count your coins, Dog Friendly, Open Bank Account you get your card on that very same day beautiful. Am I can go on and on but you get the message. Great job and the other Banks need to follow throughout the UK. Reviewed on: 4th April 2023

Outstanding Customer Service

Very Professional and very friendly service from all the staff, and they take time to help you understand and explain always in details anything you ask of them. I needed a new card and got a new one in minutes and it worked perfectly. The App it's great too! making transactions and payment are a breeze, and always detailed too,so you're always sure the payment or transaction goes to the right person. Reviewed on: 4th April 2023

They have the best customer service and their hygiene is highly appreciated in their office place and their staff are polite,kind and understanding

They are 10/10 in their customer service and they will never disappoint in any way Reviewed on: 4th April 2023

Accessibility

Metro bank is easily accessible online and physical location. Reviewed on: 4th April 2023

METRO BANK IS TOP

I travel a lot around Europe and special every 6 weeks 6 to Portugal. With Metro Bank I´m very protected and pay minimum rates and tax transfer.. Every time I need their services there is always one smile, lovely and friendly people the other side. Thanks Metro and all Metro employees Reviewed on: 4th April 2023

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