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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great bank

5
The best bank I have ever bank with. They help on time when I was in need and confused I will recommend them to all my friends and family. Great bank Reviewed on: 4th April 2023
Nkechi's avatar
Nkechi

User friendly

4
Quick and very easy to use why aren't all like this user friendly way via setup Reviewed on: 4th April 2023
Tystix Knight's avatar
Tystix Knight

Great experience

5
Very friendly and helpful environment. The app and the transaction system is nice.. Reviewed on: 4th April 2023
Surya b kharel's avatar
Surya b kharel

Grate costumer service

5
Bank open saven days which is grate Reviewed on: 4th April 2023
Rajan Basnet 's avatar
Rajan Basnet

The best on high street

5
The are open 7 days per week,longer hours then other banks,flexibility to get in contact with them Reviewed on: 4th April 2023
Constanta Sopirla's avatar
Constanta Sopirla

User friendly

5
Very friendly staff. Good location for branches. Overall great service Reviewed on: 4th April 2023
Ben's avatar
Ben

Best bank in England

5
Best bank in England ! The first bank with drive thru option. Customer service is great! I with them since they open the branch in London..... Love it! Reviewed on: 4th April 2023
Annamaria 's avatar
Annamaria

great challenger bank

4
Not without faults however much better than the vanilla high street banks. Every time there's a problem get it sorted out there and then. Money could come faster however no issues with metro. Using them for 8 years now and counting. Reviewed on: 4th April 2023
z a's avatar
z a

Great customer service

5
Amazing staff with amazing services customer provided to all their customers! It's a pleasure to comeback all the time in metro bank branches! Reviewed on: 4th April 2023
Ioana Maria Heza's avatar
Ioana Maria Heza

Happy customer

5
Really happy with the service they are helpful and reliable glad to be part of this bank Reviewed on: 4th April 2023
Adnan 's avatar
Adnan

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