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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent service

Excellent banking service. Easy banking. Easy app. Seven days per week working time. New cards in the branch within a few minutes. Reviewed on: 4th April 2023

To new beginnings

I signed up about 2-3 weeks ago after getting declined by a few other banks. I had paid my overdraft off on my last account and once I paid it off they cancelled my bank account. I went to a few banks and got declined and was stressing out because I had my personal training course starting and had wanted to get a bank account sorted so I could focus on my future. Also had a thousand pound cheque waiting to cash in from my grandad that had just passed away the same week. So it was quite a stressful time. But I went down to metro bank in southall and was met by the amazing stuff. Made me feel reassured and booked me into an appointment later that day. I turned up later and my account was set up in 10-15 mins. So if I win the money or I don’t. I just wanna say Thankyou for the help that I received that day from the bottom of my heart it meant a lot. And has allowed me to focus on my course and future without worrying about what bank was/is gonna take me. Thanks again Fraser Naughton Reviewed on: 4th April 2023

banking at metro

smooth efficient services with a person to speak to. always available to chat and enquire. generous hours of trading Reviewed on: 4th April 2023

I like the banking

Customare support and banking services Reviewed on: 4th April 2023

VERY GOOD CUSTOMER SERVICES

EVEY TIME MY PROBLEM SOLVE WITHIN MINUTES. THANK YOU Reviewed on: 4th April 2023

Good customer service care , and product care

The service customer care I had was excellent, I was treated with respect and dignity. l Was given support as I am dyslexic the service was offered around my needs without discrimination . Am pleased to bank with metro bank. Reviewed on: 4th April 2023

Excellent service

Accessible, friendly, rapid service. Open long hours and resolves issues immediately Reviewed on: 4th April 2023

So many perks!

It’s the most convenient bank in so many ways. Never short of getting any help you need in every way. Whether you lose your card - get a replacement the same day. Bank open 7 days a week. Very plush. Reviewed on: 4th April 2023

Best and Faster Services provider Bank

The process to open and access the account is very simple and the staff is much faster and cooperative. The bank is opened till late hours and also operational on Sundays. Reviewed on: 4th April 2023

Best bank around

All the staff appear to be helpful and have great knowledge of the product, with the customers best interests at heart Reviewed on: 4th April 2023

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News, guides and insight from our team

View resource hub

Metro Bank: Current account reviews

100% decrease in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Metro Bank: Current account now

Metro Bank Current account reviews (10579)

Excellent service

To new beginnings

banking at metro

I like the banking

VERY GOOD CUSTOMER SERVICES

Good customer service care , and product care

Excellent service

So many perks!

Best and Faster Services provider Bank

Best bank around

Do you have a different Metro Bank product?

Want to see more from Metro Bank?

Young Saver

Instant access savings

Business banking

Join Smart Money People

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