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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

I like the banking

Customare support and banking services Reviewed on: 4th April 2023

VERY GOOD CUSTOMER SERVICES

EVEY TIME MY PROBLEM SOLVE WITHIN MINUTES. THANK YOU Reviewed on: 4th April 2023

Good customer service care , and product care

The service customer care I had was excellent, I was treated with respect and dignity. l Was given support as I am dyslexic the service was offered around my needs without discrimination . Am pleased to bank with metro bank. Reviewed on: 4th April 2023

Excellent service

Accessible, friendly, rapid service. Open long hours and resolves issues immediately Reviewed on: 4th April 2023

So many perks!

It’s the most convenient bank in so many ways. Never short of getting any help you need in every way. Whether you lose your card - get a replacement the same day. Bank open 7 days a week. Very plush. Reviewed on: 4th April 2023

Best and Faster Services provider Bank

The process to open and access the account is very simple and the staff is much faster and cooperative. The bank is opened till late hours and also operational on Sundays. Reviewed on: 4th April 2023

Best bank around

All the staff appear to be helpful and have great knowledge of the product, with the customers best interests at heart Reviewed on: 4th April 2023

Great bank

The best bank I have ever bank with. They help on time when I was in need and confused I will recommend them to all my friends and family. Great bank Reviewed on: 4th April 2023

User friendly

Quick and very easy to use why aren't all like this user friendly way via setup Reviewed on: 4th April 2023

Great experience

Very friendly and helpful environment. The app and the transaction system is nice.. Reviewed on: 4th April 2023

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