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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

METRO BANK, the bank of the time

4
Metro Bank a range of current services, 7 days a week through a reasonable expanding branch network. Also supported a good Internet service. When travelling aboard, your debit card is free of exchange rate processing charges. A happy customer. Reviewed on: 4th April 2023

Very good bank with very good service

5
Top experience with Metro bank, I’ve never had a problem with their services Reviewed on: 4th April 2023

Metro Bank is super friendly and provides excellent customer service.

5
I have enjoyed banking with Metro Bank over the years. Their customer service is friendly and approachable, I also appreciate the diversity of employees that reflects the customers who walk in the door! One of the biggest points, they are open on weekends which is REALLY helpful. Metro Bank caters to the clients and their needs which is why I have bank accounts there! Reviewed on: 4th April 2023

Good bank

5
Helpful every time since I start living in London Reviewed on: 4th April 2023

Best Bank

5
Metro is the best bank, there is no other bank opens seven days a week. Top service with great products and banking services. I would highly recommend everyone to bank with Metro. Thanks Metro Bank. Reviewed on: 4th April 2023

Amazing service

5
Face to face services in local branch great thanks x Reviewed on: 4th April 2023

Great bank friendly staff

5
Always there to help and never bern disapointed A great plsce to do my banking. Reviewed on: 4th April 2023

Simple and fast

5
Simple steps for opening an account and prompt response from bank clerks. Reviewed on: 4th April 2023

The best bank

5
I have always been taken care of by Metro Bank. They have always put the customers first. Reviewed on: 4th April 2023

Don't buy until you try

5
Been with Metro for a few years now and I won't trade them for any other... Reviewed on: 4th April 2023

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