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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great banking experience every time

I also bank with Lloyds because i share a joint account with the wife. Whenever i visit a lloyds branch, you are lined up like cattle, customer service is next to zero and the branch looks like it has not left the 1990s in terms of look. You feel an austere vibe. I also bank with Metro and visiting a metro branch on the other hand is like not visiting a bank branch at all. You are seated on arrival. I was even asked if i wanted some coffee the other day. Staff are always polite. There is so much natural light in most branches. They are even open until late and even on Sundays. I hope the wife listens and moves the account to Metro. Reviewed on: 4th April 2023

Very good

Very good bank account with metro bank Reviewed on: 4th April 2023

BEST SERVICED BANK

Ok in Harrow, they lack staff or may not have the best interest-related products unless you are pretty rich, however, they are open 7 days and longer hours than others. Their branches are more brighter than other banks, their staff are more helpful. Go into NatWest and you feel depressed. Thank you Regards Dinesh Reviewed on: 4th April 2023

No issues thus far

I've been with Metro for about a year. So far, every time I've needed something I've been provided with great customer service. It's incredibly helpful that store branches are open 7 days a week Reviewed on: 4th April 2023

Simple, easy and efficient

Using Metro bank to receive and pay any payments and transactions is easy as 123, the application is efficient and simple. I would recommend Metro banks for sure Reviewed on: 4th April 2023

Brilliant service

That fact you have a bank that is open every day means you use around your work commitments And family Reviewed on: 4th April 2023

Excellent bank to work with!

Staff is very helpful and it is open 7 days a week which is brilliant for those who are working Sundays. Reviewed on: 4th April 2023

I like this bank

When ever i use this bank card it go through easily.. Reviewed on: 4th April 2023

Always open when you need it most, its very reassuring

Clean. Chairs to sit down and friendly staff Reviewed on: 4th April 2023

Good bank

Good bank, everything is easy and quick. Reviewed on: 4th April 2023

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