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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

J P APOSTOLO

It has been a very good bank with a good online platform, very fast, without problems opening a new account, it has a good time frame for customer service. To summarize, it is an excellent bank. Reviewed on: 4th April 2023

Great product

Current account is great product and also mobile banking app and online banking is fantastic Reviewed on: 4th April 2023

Metro bank is definitely not retro

While other banks follow the traditional way of dealing with in store customers, Metro bank has been able to find the problems of the past and solved them. Their banks open early and close late, they are open even on Sundays, opening a new account in minutes and above all name printed debit card instantly. Best customer experience I’ve ever had in any bank. Top class Reviewed on: 4th April 2023

ASAP

You can have an account in a couple of hours, you can sort any of your banking problems within 20 minutes even card replacement therefore there is nothing to worry. As soon as you enter you will see friendly and helpful staff with warm welcome If you work weekdays no problem because Metro Banks are open every single day. I highly recommend my bank to anyone. Reviewed on: 4th April 2023

Best bank ever

Really the best bank so far very happy with them Reviewed on: 4th April 2023

Good banking

Good system if u loose card u can get one in store I think that so wicked Reviewed on: 4th April 2023

Very helpful & friendly

The customer service is really good, they’re very attentive and address every question and need. Reviewed on: 4th April 2023

Brilliant

Its best bank iv been with i used to be with santander and hated it Reviewed on: 4th April 2023

Friendliest bank

I have been banking with metro for about 7 years now, and it has got to be one of the friendliest banks I have ever been to whilst maintaining professionalism. Any issue with my current account is sorted out immediately, i get a new card printed on the same day if I lose it and there always open which is convenient for me as a university student and a full time worker. I really can’t complain. Reviewed on: 4th April 2023

Metro Bank us simply awesome

This is only the 24/7 high street bank available all day and everyday, it's truly fantastic Reviewed on: 4th April 2023

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