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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

My experience with Metro Bank

I always receive first class customer service as a continued customer of Metro Bank. Not only is the smart phone banking app easy to use and professional it means I don’t have to go to the bank to control my account. What impresses me the most is the smart safe security measures put in place that prevent me from being a victim of both hacking and theft the virtual controlled environment and the ability to have both a cash and debit card under one account help protect me as a customer. The branch itself is clean well designed well run and architectural a great place to conduct business and banking of any nature. They are quick to help and assist and always provide the best service that I have ever received in comparison with Barclays Halifax and Santander. As a continued customer I will always recommend Metro Bank on the basis of the service that I have and continue to receive. The most professional Bank in Watford to date, and possibly the whole country. Reviewed on: 4th April 2023

quick

bank to bank very quick receiver Reviewed on: 4th April 2023

Good

Fast and reliable service. Always ready to help Reviewed on: 4th April 2023

J P APOSTOLO

It has been a very good bank with a good online platform, very fast, without problems opening a new account, it has a good time frame for customer service. To summarize, it is an excellent bank. Reviewed on: 4th April 2023

Great product

Current account is great product and also mobile banking app and online banking is fantastic Reviewed on: 4th April 2023

Metro bank is definitely not retro

While other banks follow the traditional way of dealing with in store customers, Metro bank has been able to find the problems of the past and solved them. Their banks open early and close late, they are open even on Sundays, opening a new account in minutes and above all name printed debit card instantly. Best customer experience I’ve ever had in any bank. Top class Reviewed on: 4th April 2023

ASAP

You can have an account in a couple of hours, you can sort any of your banking problems within 20 minutes even card replacement therefore there is nothing to worry. As soon as you enter you will see friendly and helpful staff with warm welcome If you work weekdays no problem because Metro Banks are open every single day. I highly recommend my bank to anyone. Reviewed on: 4th April 2023

Best bank ever

Really the best bank so far very happy with them Reviewed on: 4th April 2023

Good banking

Good system if u loose card u can get one in store I think that so wicked Reviewed on: 4th April 2023

Very helpful & friendly

The customer service is really good, they’re very attentive and address every question and need. Reviewed on: 4th April 2023

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