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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy, Intuitive

Easy money transfer, easy dealing with transactions, easy viewing transactions, nothing extraordinary but still makes everything so easy, fast and convenient. very easy to understand and easy to access. Reviewed on: 4th April 2023

The convenience that i can carry out banking transitions on Saturday and sunday.because during the week it is very difficult.

The convenience of getting a bank card on the account's opening. The only bank that opens late during the week. Reviewed on: 4th April 2023

Happy customer

Very organised and professional the best bank ever! Reviewed on: 4th April 2023

Banking

Metro bank is 1 of the best banks I have ever use in my life. So convincing for everything for everyone. Reviewed on: 4th April 2023

Excellence Personified

From the moment I first walked through the doors, I knew I would be a life- long customer. Mine was an experience that changed my perception of banks as drab hallways where you simply get on with your financial transactions. Indeed, I felt welcome at Metro, who wouldn’t? The inviting doors usher you into a well -decorated modern lounge that contrasts beautifully with the traditional exterior architecture. But the bank isn’t only about decor… it offers a well- rounded experience; the staff are warm, courteous and professional. They are also knowledgeable and very helpful with the several questions I field. More importantly, I receive the same treatment each time I visit. Consistency is certainly key; little wonder Metro Bank in a relatively short period has earned such a solid reputation as a major player in the UK banking sector. I am proud to call Metro Bank a friend and partner in structuring my present and planning my future. Oliver Enwonwu Reviewed on: 4th April 2023

Totally amazing

Always there to help very helpful and polite and always sort out what you need them to brilliant bank would Reviewed on: 4th April 2023

Straightforward Banking

No complications with managing the current account. Prompts to top up account with funds to cover payments due is provided and this helps to reduce the risk of incurring charges for bounced payments. I'm very pleased with the services available. Reviewed on: 4th April 2023

My experience with Metro Bank

I always receive first class customer service as a continued customer of Metro Bank. Not only is the smart phone banking app easy to use and professional it means I don’t have to go to the bank to control my account. What impresses me the most is the smart safe security measures put in place that prevent me from being a victim of both hacking and theft the virtual controlled environment and the ability to have both a cash and debit card under one account help protect me as a customer. The branch itself is clean well designed well run and architectural a great place to conduct business and banking of any nature. They are quick to help and assist and always provide the best service that I have ever received in comparison with Barclays Halifax and Santander. As a continued customer I will always recommend Metro Bank on the basis of the service that I have and continue to receive. The most professional Bank in Watford to date, and possibly the whole country. Reviewed on: 4th April 2023

quick

bank to bank very quick receiver Reviewed on: 4th April 2023

Good

Fast and reliable service. Always ready to help Reviewed on: 4th April 2023

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