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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best weekend bank

5
Best weekend bank most of the street Reviewed on: 4th April 2023
A Abdullahi's avatar
A Abdullahi

Quick, easy and very reliable

5
Metro bank was so understanding, and helped me create my current account. They are very helpful and have kind respectful employees. They made me feel welcome and confident. I will always recommend my family and friends to switch to metro bank, I will even start my own savings account with them as I feel that they are trustworthy . Reviewed on: 4th April 2023
TQ CECE's avatar
TQ CECE

Amazing customer service

5
The team in metro bank are amazingly helpful.They helped me set up my online banking until it was fully set up and printed me a card right there so I had my card straight away Reviewed on: 4th April 2023
Kyra Russell's avatar
Kyra Russell

Online banking

5
The app is very friendly, easy to use 24/7 Great customer service. I was opening the account in Watford branch 4th July my birthday. They noticed that,someone went to the shop very discreetly. Then all staff sang me happy birthday Pawel giving me a birthday cake. Amazing experience. Reviewed on: 4th April 2023
pawel007kowalczyk@gmail.com's avatar
[email protected]

Great service

5
Open till late which helps when I finish work and very friendly people in branch who are willing to help Reviewed on: 4th April 2023
Shireen Chowdhury's avatar
Shireen Chowdhury

Brilliant banking

5
With the assistance of the top notch and professional team opening my new account was a hassle free and simple process! Reviewed on: 4th April 2023
Tina Younity's avatar
Tina Younity

Exceptional service

5
Can’t beat the service I’ve had with metro bank friendly staff and have always helped when I’ve had questions will always recommend anyone to join metro bank Reviewed on: 4th April 2023
Will's avatar
Will

The best bank

5
The best bank in UK thanks for your best service Reviewed on: 4th April 2023
Daahir 's avatar
Daahir

Amazing customer service

5
The processing for bank transactions were always quick, and the customer interaction is always top notch when it comes to listening any inquiries and bringing up a solution . Reviewed on: 4th April 2023
Noble Kuriakose 's avatar
Noble Kuriakose

Good product

5
Nice way of doing my banking and I am satisfied choosing the product. Reviewed on: 4th April 2023
christian eze's avatar
christian eze

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