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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great bank

A great band and great service. Leave other behind when it comes to service availability and options Reviewed on: 3rd April 2023

Best customer service

Metro Bank exceeded all the expectations for me. Best customer services I’ve ever experienced. The online banking and the mobile application are very efficient and easy to use. I once lost my card, I expected to wait for weeks to get a new one. Little did I know that they will print me one while I was standing in the branch, literally took me 15 mins. All in all best banking experience ever. Reviewed on: 3rd April 2023

Awesome services

Nice bank user friendly app only Reviewed on: 3rd April 2023

Best bank

Best bank in you misplaced or card is lost, instead of waiting five to seven business days,with metro you can get it same day Reviewed on: 3rd April 2023

Amazing service

Exceptional level of service from the bank as well bringing personalised touch to the customer is least i can appraise Metro bank for.Would definetly look forward to continue using the very best bank of UK. Reviewed on: 3rd April 2023

Mobile banking

Love how quick and easy the banking app is to use, so convenient when having to transfer to family or friends. Reviewed on: 3rd April 2023

Excellent bank

Very accommodating less que staff are friendly and we attended Reviewed on: 3rd April 2023

Great all round bank

Love the early/later opening times. Very helpful staff. but particularly the facility where I can gather all my loose change and deposit it back into my account in the machine without being charged. Reviewed on: 3rd April 2023

Just love

I love metro Bank, all of my family members have account in same same bank, we just love it and the best part is its open 7 days a week . Reviewed on: 3rd April 2023

Debit card

It's the only bank that's give you a debit card straight away if you go in to any metro bank excellent service Reviewed on: 3rd April 2023

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