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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best Quality Banking Service

It has been my favourite bank to ever be with. The customer service is highly professional and has exceptional customer service and support. Reviewed on: 3rd April 2023

Best British Bank

I love metro bank because it’s always open over the weekend Saturday & Sunday Reviewed on: 3rd April 2023

Wery good bank ,i am wery hapy

All transaction is very good ,no charge for cas mashine ,and all time is money for my bank Reviewed on: 3rd April 2023

The Best and fast payment

Perfect never desapointed 10 stars the Best Reviewed on: 3rd April 2023

As easy as 1 2 3 and so on

Very easy, professional and efficient way to manage your Money … Reviewed on: 3rd April 2023

Helpful and efficient

I recently opened a current account, I found the staff helpful and knowledgable. I look forward to banking long term with Metro Bank. Reviewed on: 3rd April 2023

Customer centric bank

Amazing service and brilliant staff. A business that truly keeps its customers at the heart of how they conduct business.. Reviewed on: 3rd April 2023

Love it

Helpful Helpful Helpful Helpful Helpful Helpful Helpful Helpful Helpful Helpful Helpful Helpful Helpful Helpful Helpful Helpful Helpful Reviewed on: 3rd April 2023

Best bank I've used

I switched to metro bank January this year the switching service was easy the set up everything very nice customer service on the phone and helpful when you don't understand something I'm really pleased I switched to metro I'll definitely will be staying with them love how they pay you early if you get paid over the weekend a very good bank Reviewed on: 3rd April 2023

Fantastic Service

Open 7 days a week, people to people banking and always someone there to speak to in person! Reviewed on: 3rd April 2023

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