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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Open when you need them to be

When you work during the week, having a full weekend to be able to visit a branch is invaluable in terms of flexibility and actually being able to get in and do what you need to, when you want to. Reviewed on: 3rd April 2023

Very helpful and flexible

New card in 10 minutes, easy to open a bank account, long opening hours Reviewed on: 3rd April 2023

Quick solving any enquiries

Always I experienced welcome from the staff is working in Metro Bank, they are professional when they aborted me in any kind of issues I had to solve out! Reviewed on: 3rd April 2023

Great all around service

Absolutely brilliant, customer service always know what they’re talking about and they are always friendly and professional at all times. Reviewed on: 3rd April 2023

Best bank

Quick assistance easy to communicate with and have long working hours so I can go and ask for help in the store easily Reviewed on: 3rd April 2023

Simple the best

No extra charges No crown and They love my dog too Reviewed on: 3rd April 2023

Metro bank is a Bank that helps a lot of people, Thank you Metro Bank

With Metro Bank I have had so many Beautiful and Successful experiences Reviewed on: 3rd April 2023

Friendly staff

Quick and efficient and friendly staff always have a smile on their face but most off all staff are patient and that is what is most important Reviewed on: 3rd April 2023

Best Bank

Best in customer service delivery and speed Reviewed on: 3rd April 2023

Service

Never had an issue that doesn’t get dealt with immediately Reviewed on: 3rd April 2023

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