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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Friendly staff

Quick and efficient and friendly staff always have a smile on their face but most off all staff are patient and that is what is most important Reviewed on: 3rd April 2023

Best Bank

Best in customer service delivery and speed Reviewed on: 3rd April 2023

Service

Never had an issue that doesn’t get dealt with immediately Reviewed on: 3rd April 2023

Easy customer service

Very easy to deal with and like their lack of fees when travelling in Europe Reviewed on: 3rd April 2023

You cabbage on Metro!

The only bank Iknow of that is open 7 days a week! You can even take your dog, who can get a drink. Know any other high street back that even comes close to that? Walk in their door, and a member of staff will greet you with "what can you do for you tiday?" Metro Bank, the stranger who will soon become your best freind! Reviewed on: 3rd April 2023

Great service

Used metro since I was 16 and never had an issue and now I'm almost 21 I doubt I'll ever switch banks since the support and customer service is amazing. Reviewed on: 3rd April 2023

Amazing Bank

I have been a customer of so many different banks but none of them compare to metro bank. The service and attention to customer needs is next level. Reviewed on: 3rd April 2023

Why It's Better Than Ever

I always had the best customer service with Metrobank they are the best so far & yes indeed Grow through what you go through ! Reviewed on: 3rd April 2023

I just joined metro bank and that day was Sunday . As I am working full time so the best thing is that they provide banking services 7 days a week

When I went then I asked for joint account with my husband but due to some queries my husband account didn’t open same day but they open my current as well as savings account same time and I don’t have to wait my physical card for few days they print card and give it to me same time . The best thing is that at the same time I can choose my card personal pin as well . Other thing that I really like is that they open 7 days a week . So it’s good for most people who are full time working or who can’t travel within weekdays . Now when I am using banking aap then urs really easy as well as I can handle money in my hands . I can transfer or send money without fearing as there is auto check details system in banking aap Other thing is I got notifications about every transaction So overall it’s one of my good decision to open account in metro bank Thanks Reviewed on: 3rd April 2023

Fantastic Banking Society

They are a great banking society and easy to use. Never had any issues with metro. Great customer service and easy to get hold of. Hassle free opening additional accounts Reviewed on: 3rd April 2023

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