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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best bank

Quick assistance easy to communicate with and have long working hours so I can go and ask for help in the store easily Reviewed on: 3rd April 2023

Simple the best

No extra charges No crown and They love my dog too Reviewed on: 3rd April 2023

Metro bank is a Bank that helps a lot of people, Thank you Metro Bank

With Metro Bank I have had so many Beautiful and Successful experiences Reviewed on: 3rd April 2023

Friendly staff

Quick and efficient and friendly staff always have a smile on their face but most off all staff are patient and that is what is most important Reviewed on: 3rd April 2023

Best Bank

Best in customer service delivery and speed Reviewed on: 3rd April 2023

Service

Never had an issue that doesn’t get dealt with immediately Reviewed on: 3rd April 2023

Easy customer service

Very easy to deal with and like their lack of fees when travelling in Europe Reviewed on: 3rd April 2023

You cabbage on Metro!

The only bank Iknow of that is open 7 days a week! You can even take your dog, who can get a drink. Know any other high street back that even comes close to that? Walk in their door, and a member of staff will greet you with "what can you do for you tiday?" Metro Bank, the stranger who will soon become your best freind! Reviewed on: 3rd April 2023

Great service

Used metro since I was 16 and never had an issue and now I'm almost 21 I doubt I'll ever switch banks since the support and customer service is amazing. Reviewed on: 3rd April 2023

Amazing Bank

I have been a customer of so many different banks but none of them compare to metro bank. The service and attention to customer needs is next level. Reviewed on: 3rd April 2023

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