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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very good bank service

Instant responses and also very good staff members Reviewed on: 3rd April 2023

Very good bank

It does everything fast ,you can easy go to a branch and open an account and will be done in 15-20 min rather than other banks wich will take up to 2 weeks at metro bank you receive the card instantly. Reviewed on: 3rd April 2023

Most Friendly Bank

Open seven days a week with long openings hours., Always a member of staff on the door for greeting, no charges to convert piggy bank(coins machine) to transfer to your account , kids and Dogs love the bank as always there is a treat for them. And last but not least never shortage of pens. Reviewed on: 3rd April 2023

Always open

As the title says on the tin ….. I have other banks but this account is account is now the one I mostly use through a cracking but simple app … nice one METRO Reviewed on: 3rd April 2023

Simple and easy

Extremely simple and easy to set up and manage your account Reviewed on: 3rd April 2023

Very amazing bank

Been with them for 3 years and I haven't had a problem that a quick call didn't solve and was fixed within 2 days at most. Glad to be appart of there banking system Reviewed on: 3rd April 2023

Amazing

An amazing bank helpful 24/7 cards printed in branch if needed Reviewed on: 3rd April 2023

Very good

Very good bank if you have any questions you can call them or call in branch and they sort it out with no problem also very friendly and helpful Reviewed on: 3rd April 2023

Quick and easy

Easiest setup ever. No hassle and to the point Reviewed on: 3rd April 2023

With Metro from day One an modern bank with good old fashioned values. Here for the customers.

I joined on the first day they opened because they ticked all the boxes about what a proper bank should be. Meaning they arrange themselves around their customers. I can get there before work , after work or at weekends. I can sign up with them and leave with my debit card. If there is a problem they communicate with real people not bots and endless questions on apps. And last but not least there customer service is conducted in the UK by real humans who I can sit down with face to face if I need to. A 21st century bank with old school values. A lesson other banks should learn. I have recommended so many people to Metro for all of the above reasons. Reviewed on: 3rd April 2023

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