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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Customer Service

5
Always amazing and understanding customer service whenever I need to overcome a problem the team is always friendly and ready to help. Reviewed on: 3rd April 2023
Hristiyan Minev's avatar
Hristiyan Minev

Excellent customer service

5
Metro bank’s customer service is the best and superb Reviewed on: 3rd April 2023
joe mark's avatar
joe mark

Miss Angelova

5
Tha best one verry faster work and lovely the service is at a high level, they serve customers quickly and always with a smile!!! Reviewed on: 3rd April 2023
masha.angelova89@gmail.com's avatar
[email protected]

Easy and convenient

5
The opening times are perfect and the bank is so close to where I live, it works for me! Reviewed on: 3rd April 2023
MsBond2021's avatar
MsBond2021

Excellent

5
Best ever in Banking need anytime any day Reviewed on: 3rd April 2023
Baptist 's avatar
Baptist

Excellent

5
Very good BANK,The best in The WORLD Reviewed on: 3rd April 2023
serban doru daniel's avatar
serban doru daniel

Customer service

5
Customer service of metro bank is commendable Reviewed on: 3rd April 2023
Deepti George's avatar
Deepti George

Great customer service

5
I was having issues opening an account with other banks as there was no person to person engagement. With Metro I didn't need an appointment just walked in and presented my documents and had an account within the hour. Reviewed on: 3rd April 2023
Sandy 's avatar
Sandy

Simply The Best

5
Excellent an amazing bank. One of the best I have been banking with Reviewed on: 3rd April 2023
Jean Bryan David Melgar's avatar
Jean Bryan David Melgar

This is an amazing bank with amazing staff.

5
I love Metro bank they are such a fun and friendly bank. Metro Bank always have freebies that the children love, they resolve issues very quickly. I remember I had a problem with Uber eats and I spoke to someone over the phone at Metro Bank and they sorted or very quickly. I am so happy to be with Metro Bank! Reviewed on: 3rd April 2023
Ceylon Reid's avatar
Ceylon Reid

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