Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

View other Metro Bank products

4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Customer service

Customer service of metro bank is commendable Reviewed on: 3rd April 2023

Great customer service

I was having issues opening an account with other banks as there was no person to person engagement. With Metro I didn't need an appointment just walked in and presented my documents and had an account within the hour. Reviewed on: 3rd April 2023

Simply The Best

Excellent an amazing bank. One of the best I have been banking with Reviewed on: 3rd April 2023

This is an amazing bank with amazing staff.

I love Metro bank they are such a fun and friendly bank. Metro Bank always have freebies that the children love, they resolve issues very quickly. I remember I had a problem with Uber eats and I spoke to someone over the phone at Metro Bank and they sorted or very quickly. I am so happy to be with Metro Bank! Reviewed on: 3rd April 2023

Mr

Welcoming and apprehending caring satisfactory caster friendly Call center well answering Reviewed on: 3rd April 2023

Best current account

I’ve had a metro current account for years, along with other products. Staff have always been efficient, friendly, courteous and knowledgeable about products, I find the hours of opening excellent and customer focused and the banking app is very user friendly and you can always speak to an adviser out of hours., I particularly like that your debit card is printed in-house so no waiting around for the post. I have a current account with another high street bank but it sits almost unused as it can’t compare, in all aspects, with Metro. Reviewed on: 3rd April 2023

Metro Bank is one of the best Bank on high street

The app is very easy to use no problem whatsoever and the best thing is it’s open til late then other banks well pleased Reviewed on: 3rd April 2023

They look After You

Been with Metro Bank for a few years now and everything from the day i first joined them , too ordering a new card , too their on line banking is so easy and for a more Mature gent that is so important , they always spend time too look after me in my Branch in Milton Keynes and nothing is to much trouble for the staff , If you want a bank that actually care , you found them , thank you Metro Bank Reviewed on: 3rd April 2023

Just the right one

Very happy with the service and absolutely love the customer advisors and always there to cover me when I needed. Reviewed on: 3rd April 2023

Best bank

Metro is fast and easy to bank with Reviewed on: 3rd April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Current Account
from The Co-operative Bank 4.16 from 8 reviews
Student Bank Account
from HSBC 3.74 from 20 reviews
Basic current account
from Santander 4.32 from 337 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub