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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

5* Woopty bank

Brilliant bank always helpful, great customer service. Very efficient and 100% recommended. I have closed my natwest, Halifax bank to join this bank beat decision Reviewed on: 3rd April 2023

Very friendly employees and app

I guess there are no more IN STORE banks open every day – even Sundays! Reviewed on: 3rd April 2023

Best Services

Best Bank in the UK because you get everything when you visit in the branch. No appointment needed Reviewed on: 3rd April 2023

Exceptional

Absolutely brilliant bank always on the ball A** banking. Reviewed on: 3rd April 2023

Brilliant simple easy efficeient

Absolutely completely content with my bank will allwayd recommend metro Reviewed on: 3rd April 2023

Best service

My best bank very good customer service always open for me Reviewed on: 3rd April 2023

Amazing

First of all , I have been with metro Bank for almost 7 years and I have never been disappointed by their services straight forward, Good customer service and also have access to your account instantly compare to others bank. Reviewed on: 3rd April 2023

Best bank ever had good times and staff no ques

Excellent bank. Helpful staff and no waiting around like other banks Reviewed on: 3rd April 2023

Best bank ever

I have couple bank accounts and I have to say Metro Bank is the best Reviewed on: 3rd April 2023

Hassle free banking

Great company with new ways of banking Reviewed on: 3rd April 2023

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