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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing bank.

5
Staff are amazing, helpful friendly people, always bright and clean , spacious but private, and an amazing atmosphere smiling happy , I love banking with metro bank and will be a customer for a long long time. Reviewed on: 3rd April 2023
Marie Anne Dickens's avatar
Marie Anne Dickens

the best of the best bank on UK

5
Things are easier to get with metro Bank either on lines or Internet, be sure you will get all the information you need Reviewed on: 3rd April 2023
Emmanuel Dasilva-olajide 's avatar
Emmanuel Dasilva-olajide

Focus on the customer

5
Everyday transactions are made easy accessible in friendly stores and cone=venient times . Reviewed on: 3rd April 2023
Allan's avatar
Allan

Great bank

5
Excellent bank even open on a Sunday Reviewed on: 3rd April 2023
Trey 100's avatar
Trey 100

Amazing

5
Reliable banking friendly staff Reviewed on: 3rd April 2023
bluebelle hicks's avatar
bluebelle hicks

Bank Bank bar none

5
I have been banking with Metro for over 10 year's and they never fail to impress. Reviewed on: 3rd April 2023
david marney's avatar
david marney

Best bank in the world

5
I’ve been banking with Metro now for a few years and I must say it’s an exceptional service much easier and less confusing to deal with the most banks and the customer service is next to none. Thank you for such an excellent service. Reviewed on: 3rd April 2023
Mr king 's avatar
Mr king

Friendly efficient service.

5
I have been banking with other bank for over a decade. About three years back I opened an account in Ashford, Kent, branch. I have found all staff extremely welcoming and helpful. I am impressed with their cheerful personalised service. Reviewed on: 3rd April 2023
Syed Qamarul Hasan Jafarey's avatar
Syed Qamarul Hasan Jafarey

Great bank

5
Great bank ,the mobile app needs some work tho Reviewed on: 3rd April 2023
Geanina 's avatar
Geanina

Since the time it has been opened, my Metro current account has had no problems and me day to day banking has been smooth sailing

5
I have had many other current accounts and there have always been problems, leading me to terminate my account with them and I took a shot with Metro. The best decision I could have made at the time. Reviewed on: 3rd April 2023
Habibur Rahman's avatar
Habibur Rahman

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