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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Banking with Metro bank is easy!

I really like the metro bank app, it’s easy to view my accounts and manage payments! I cancel my card from my app at the click of a finger, which is great for when I loose my card! I can access my children’s accounts and move money easily between my account and my kids. Getting a card printed in branch is quick and easy and convenient for me. I am very happy with my metro bank service! Reviewed on: 3rd April 2023

Metro

All in one app checking , transfer , pay everything its easy. Exelent costumer service..... Bank is open 7 days in week , fantastic for working people. Reviewed on: 3rd April 2023

Current account

I started working for metro last may and from the AMAZEING onboarding experience I then went onto opening a current account as I wanted to experience it for myself. The process was so easy and whenever I had any problems I was able to get through in a matter of minutes with any problem being resolved. The customer experience was amazing, really personal which I loved. Reviewed on: 3rd April 2023

Why metro bank is the best

metro bank has been easy going and a lonely bank in general can’t complain at all. really top 10 Reviewed on: 3rd April 2023

Easy to use

So easy to use and always open when I need them Reviewed on: 3rd April 2023

Best Bank for convenience

I can not rate Metro Bank enough for being the most convenient Bank around. Not only are the opening hours better than any other Bank around, but they actually make the Bank cards and print Cheque books in branch, so no waiting weeks if you need your card replaced or before using a new account, as you have access immediately. Reviewed on: 3rd April 2023

I love Metro

I have been with Metro Bank for 10 years and I don't see myself changing to another bank. Reviewed on: 3rd April 2023

Amazing Metro

After having lots of money taken from my account a few times from my previous bank company I switched to Metro and I have had no problems yet. I have a savings account and current account. Its easy to move money from one to another and they have good security when transferring to new payees. Reviewed on: 3rd April 2023

Great bank, always been helpful, i got my issues with my account sorted out very quickly, happy with their service and staff

The staff has always been very friendly and have answered all my doubts. Any problem i come across with my account has been dealt with very quickly. Starting a new account there was so smooth and fast. Reviewed on: 3rd April 2023

Great customer service

Ihave been with metro bank for some time now and I have to say that being a customer with the bank I am very pleased they look after you. If you need a new card they will print one for you the staff are ever so friendly and helpful too. I would recommend metro bank every time. Reviewed on: 3rd April 2023

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