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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy to use

So easy to use and always open when I need them Reviewed on: 3rd April 2023

Best Bank for convenience

I can not rate Metro Bank enough for being the most convenient Bank around. Not only are the opening hours better than any other Bank around, but they actually make the Bank cards and print Cheque books in branch, so no waiting weeks if you need your card replaced or before using a new account, as you have access immediately. Reviewed on: 3rd April 2023

I love Metro

I have been with Metro Bank for 10 years and I don't see myself changing to another bank. Reviewed on: 3rd April 2023

Amazing Metro

After having lots of money taken from my account a few times from my previous bank company I switched to Metro and I have had no problems yet. I have a savings account and current account. Its easy to move money from one to another and they have good security when transferring to new payees. Reviewed on: 3rd April 2023

Great bank, always been helpful, i got my issues with my account sorted out very quickly, happy with their service and staff

The staff has always been very friendly and have answered all my doubts. Any problem i come across with my account has been dealt with very quickly. Starting a new account there was so smooth and fast. Reviewed on: 3rd April 2023

Great customer service

Ihave been with metro bank for some time now and I have to say that being a customer with the bank I am very pleased they look after you. If you need a new card they will print one for you the staff are ever so friendly and helpful too. I would recommend metro bank every time. Reviewed on: 3rd April 2023

5* Woopty bank

Brilliant bank always helpful, great customer service. Very efficient and 100% recommended. I have closed my natwest, Halifax bank to join this bank beat decision Reviewed on: 3rd April 2023

Very friendly employees and app

I guess there are no more IN STORE banks open every day – even Sundays! Reviewed on: 3rd April 2023

Best Services

Best Bank in the UK because you get everything when you visit in the branch. No appointment needed Reviewed on: 3rd April 2023

Exceptional

Absolutely brilliant bank always on the ball A** banking. Reviewed on: 3rd April 2023

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