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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Brilliant service

Always there to answer your call, no long waiting times. Helpful with every querie Reviewed on: 3rd April 2023

Very Good customer service

Lovely people to talk about your account, helpful and friendly Reviewed on: 3rd April 2023

Labor Experiance

We've been great surpriced by the warm welcome, uncomlicate service and individual process with Metro Bank, even with change of Name when we married! Reviewed on: 3rd April 2023

Easy peasy bank

Metro is like a station there everywhere and easy to use helpful people and nice banking Reviewed on: 3rd April 2023

A wow experience

Am wowed all from the point of account opening, with a seamless and effortless setting up of the mobile app, and to the receipt of my debit card and also to the responsiveness of their customer service team. I immediately referred my wife and she opened same and got the same wow experience. Adeola Adegbite Reviewed on: 3rd April 2023

Excellent

Professional and respectful customer services. Will recommend Reviewed on: 3rd April 2023

Good banking overall

Very friendly customer service and make life easier as open 7 days in a week. Reviewed on: 3rd April 2023

Easy to use

So easy to use the bank and it’s banking app to transfer money between accounts when needed oh and they’re open until late! Reviewed on: 3rd April 2023

Efficiently and simply just

The app works very well simple,fast and easy. The costumer service it's efficiently to provide your support. I will recommend for everyone! Great back Reviewed on: 3rd April 2023

Late opening hours

I have always found Metro Bank helpful most things they can sort out in the Bank.I appreciate their late opening hours making it easy to go to the bank. Reviewed on: 3rd April 2023

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