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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Nice and willing to solve Amy problems

The staff are really nice especially when I call , they are also really fast to solve the problem and they are also extremely patient and willing to listen Reviewed on: 3rd April 2023

Metro bank is incredibly ease to access and safe too.

I have been with Metro bank for 2 years now and I have no complaint at all. They are ease to access if you have complains and they have a safe system where the fraud team calls you if they have reasons to flag a transaction and be sure you authorised it before they let it through. I find it very reassuring and it makes me relax knowing my money is safe especially these times when scammers are relentless. Reviewed on: 3rd April 2023

I really like metro Bank

It is reliable trustworthy and it helps you manage your finances and it also helps you with your savings and more... Reviewed on: 3rd April 2023

Great opening hours

At last we have a bank that is still open after I have finished work, and at weekends. Best customer service by a mile. Reviewed on: 3rd April 2023

Brilliant bank

Good service from friendly staff all the time Reviewed on: 3rd April 2023

Good banking

The bank open 24/7 there is no need to worry about closing time if you need to do your business after hours or weekends Reviewed on: 3rd April 2023

The best and friendly Bank

The best thing about this bank are the staff,always happy to help will tell you what the best account to go for never rush you great opening times one of the best banks to go with Reviewed on: 3rd April 2023

Best bank by far

Simple to use easy app. Excellent customer service Reviewed on: 3rd April 2023

RELIABLE

Great customer service & customer focused. Online banking was easy to setup. Would recommend anyone to join Metro Reviewed on: 3rd April 2023

Banking made easy

The metro bank makes banking simple.account very easy to open.bank card printed in bank.open 7 days a week Reviewed on: 3rd April 2023

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