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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Good

Nice people working they are fair and trying their best to give everyone the best service. Reviewed on: 3rd April 2023

Bank Review

Top service from day one, lost 2 cards since been with them and replaced in excellent time to cushion the blow. App is easy to use. Sunday opening is above and beyond for the busy person to access 7 days a week Reviewed on: 3rd April 2023

Great bank

Great bank, been with metro for years and always a happy customer Reviewed on: 3rd April 2023

Metro Bank great current account

Easy to set the account up online initially & easy to access & manage on a day to day basis too. Well done Metro Bank! Reviewed on: 3rd April 2023

A bank which is easy to access

Never had any issues with the operation of the bank. Reviewed on: 3rd April 2023

Outstanding Bank

The staff are the most helpful I have ever encountered, they go above and beyond for their customers every time Reviewed on: 3rd April 2023

Convenient and reliable

Had almost zero problems when using Metro bank, very easy to transfer funds to friends and associates. Great security as well! Reviewed on: 3rd April 2023

Best customer service and maintenance

They look after you, give you a quick service etc Everything about Metro is fast, quick and reliable. Reviewed on: 3rd April 2023

Metro Account

Metro has been amazing with me going instore to using their app and customer service through the phone. They update me with everything through email, their app is so easy to use, staff at the branches are so polite and welcoming. Nothing negative to say about Metro. Thank you Metro Gang! Reviewed on: 3rd April 2023

Nice and willing to solve Amy problems

The staff are really nice especially when I call , they are also really fast to solve the problem and they are also extremely patient and willing to listen Reviewed on: 3rd April 2023

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