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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

A bank which is easy to access

Never had any issues with the operation of the bank. Reviewed on: 3rd April 2023

Outstanding Bank

The staff are the most helpful I have ever encountered, they go above and beyond for their customers every time Reviewed on: 3rd April 2023

Convenient and reliable

Had almost zero problems when using Metro bank, very easy to transfer funds to friends and associates. Great security as well! Reviewed on: 3rd April 2023

Best customer service and maintenance

They look after you, give you a quick service etc Everything about Metro is fast, quick and reliable. Reviewed on: 3rd April 2023

Metro Account

Metro has been amazing with me going instore to using their app and customer service through the phone. They update me with everything through email, their app is so easy to use, staff at the branches are so polite and welcoming. Nothing negative to say about Metro. Thank you Metro Gang! Reviewed on: 3rd April 2023

Nice and willing to solve Amy problems

The staff are really nice especially when I call , they are also really fast to solve the problem and they are also extremely patient and willing to listen Reviewed on: 3rd April 2023

Metro bank is incredibly ease to access and safe too.

I have been with Metro bank for 2 years now and I have no complaint at all. They are ease to access if you have complains and they have a safe system where the fraud team calls you if they have reasons to flag a transaction and be sure you authorised it before they let it through. I find it very reassuring and it makes me relax knowing my money is safe especially these times when scammers are relentless. Reviewed on: 3rd April 2023

I really like metro Bank

It is reliable trustworthy and it helps you manage your finances and it also helps you with your savings and more... Reviewed on: 3rd April 2023

Great opening hours

At last we have a bank that is still open after I have finished work, and at weekends. Best customer service by a mile. Reviewed on: 3rd April 2023

Brilliant bank

Good service from friendly staff all the time Reviewed on: 3rd April 2023

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