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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very good

Very friendly and great customer service from the moment you walk though the doors to when you have finished what you have to do Reviewed on: 3rd April 2023

the best

I have a great experience I will definitely recommend Reviewed on: 3rd April 2023

My favourite bank

My whole family have metro accounts Never had problems Quick to see fraud and quick to prevent it Like the colour Very good looking shops Reviewed on: 3rd April 2023

Simply the best

Meets every need, including convenient opening hours for their Branches Reviewed on: 3rd April 2023

Metro bank

Always a friendly and happy team . My Cambridge branch is so clean and tidy with a happy face to greet you . Reviewed on: 3rd April 2023

Excellent Bank

I personally have found the Metro Bank to be excellent for any of my banking needs. Even my daughter's saver account is fun at the cash machine for her with additional contributions from the metro added. They are efficient at resolving any queries. I have no complaints.. Reviewed on: 3rd April 2023

Really good bank would recommend to friends and family

They will answer you of you have any problems however sometime they do block my account Reviewed on: 3rd April 2023

Good

Nice people working they are fair and trying their best to give everyone the best service. Reviewed on: 3rd April 2023

Bank Review

Top service from day one, lost 2 cards since been with them and replaced in excellent time to cushion the blow. App is easy to use. Sunday opening is above and beyond for the busy person to access 7 days a week Reviewed on: 3rd April 2023

Great bank

Great bank, been with metro for years and always a happy customer Reviewed on: 3rd April 2023

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