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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great bank

Easy to use 0 problems they dont get to involved in your personal business Reviewed on: 3rd April 2023

Branch

Very accessible instant replacement cards Reviewed on: 3rd April 2023

One hundred percent great

Metro bank is the best I feel safe always and all my needs meet 100%. And thanks for wonderful job. Reviewed on: 3rd April 2023

Useful improvement of bank

The best bank that is provided to a high amount and gives a good perspective to your business. Reviewed on: 3rd April 2023

Already recommended to family who are now customers too! :)

Such an easy bank to deal with, which is simply what you need. Secure. Fast. Friendly. Happy customer here, and the same for those I've recommended to Metro since. Keep up the good work. Reviewed on: 3rd April 2023

Best bank

I love this bank never have problems with anything online banking or in branch. Staff always are helpful and polite and talk to you using your name . Nice personal touch.!! No other bank does that . Reviewed on: 3rd April 2023

Amazing bank

Need a little bit work on the online banking but overall is amazing Reviewed on: 3rd April 2023

Great service

Every visit to Metro Bank is like stepping back in time, to an age when customers were valued and a personalised service assistant made you feel special. Totally professional in their dealings with the public. Metro Bank beats the rank and file high street competitors hands down. There is no comparison. I have been a delighted customer for 10 years. Reviewed on: 3rd April 2023

Tony Simpson

Always helpful nice surroundings. Reviewed on: 3rd April 2023

Always helpful and friendly staff.

Went to my branch needing 3 months worth of statement printed out. 10 minutes later left holding an envelope containing everything I needed and they had stamped them with the banks official stamp. Many other instances of them going the extra mile. Reviewed on: 3rd April 2023

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