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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Efficient and friendly

Always there for you, informative, kind and helpful. Pleasure to bank with. Reviewed on: 3rd April 2023

Always professional and efficient

They always greet me, always help with whichever query I need dealing with, and do it in a clean and impressive branch. Reviewed on: 3rd April 2023

Excellent

First bank to have no waiting que First bank to print card on the spot First bank to have a customer toilet First bank to have proper customer services First bank to have skill in what they do First bank I will never go back Excellent Reviewed on: 3rd April 2023

Good service

Good service. Very good service Reviewed on: 3rd April 2023

Amazing online banking experience

One of the best Banking in the world, great online options and easy to use and great customer service, definitely recommend. Reviewed on: 3rd April 2023

I just love Metro bank

Good service good banking system Reviewed on: 3rd April 2023

It isn't a bank its a friend who is always there for you

Experience is not really how I would rate metro Bank because that means there may have been a problem , metro Bank doesn't cause problems it solves them. It's tomorrow's Bank...today Reviewed on: 3rd April 2023

Great bank

Easy to use 0 problems they dont get to involved in your personal business Reviewed on: 3rd April 2023

Branch

Very accessible instant replacement cards Reviewed on: 3rd April 2023

One hundred percent great

Metro bank is the best I feel safe always and all my needs meet 100%. And thanks for wonderful job. Reviewed on: 3rd April 2023

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